Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Huyen Tran

Huyen Tran

Joensuu

Summary

Dynamic and dedicated professional with a strong work ethic and integrity, demonstrated at Big C. Proven track record in customer service, enhancing client satisfaction through effective communication and relationship-building. Skilled in managing transactions accurately while maintaining a positive environment, contributing to increased sales and a welcoming atmosphere.

Overview

3
3
years of professional experience

Work History

Cashier

Big C
10.2023 - 01.2024


  • Welcomed customers
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Sales Assistant

Big C
04.2023 - 07.2023
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Babysitter

Private Client
07.2022 - 08.2022
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Peer Tutor

Private Practice
05.2021 - 07.2022
  • Help students to improve their skills
  • Assisted other students with homework and provided supplementary instruction.
  • Promoted development of good study habits and learning skills.
  • Served as a mentor to struggling students, providing emotional support alongside academic assistance when necessary.

Waiter

Cloud Nine Sai Gon Restaurant
01.2022 - 06.2022
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Teacher Helper

ABC English Center
05.2021 - 09.2021
  • Responded to student needs and questions promptly.
  • Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
  • Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
  • Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.

Education

Bachelor of Science - International Business

Karelia University Of Applied Science
Joensuu, Finland
12-2027

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Languages

English
Upper intermediate (B2)
Finnish
Elementary (A2)

Timeline

Cashier

Big C
10.2023 - 01.2024

Sales Assistant

Big C
04.2023 - 07.2023

Babysitter

Private Client
07.2022 - 08.2022

Waiter

Cloud Nine Sai Gon Restaurant
01.2022 - 06.2022

Peer Tutor

Private Practice
05.2021 - 07.2022

Teacher Helper

ABC English Center
05.2021 - 09.2021

Bachelor of Science - International Business

Karelia University Of Applied Science

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Huyen Tran