Igor Malyshev
Nummela
Overview
16
16
years of professional experience
Work History
Parcel Delivery Driver
Matkahuolto Oy
03.2015 - Current
- Managed logistics operations, ensuring timely and cost-effective parcel deliveries
- Optimized delivery routes for efficiency and cost reduction
- Maintained high customer service standards and operational accuracy
Sales Manager
Didzher Effects
Kyiv
10.2012 - 03.2015
- Managed financial operations, budgeting, and sales strategies to drive business growth
- Developed and implemented loyalty programs, increasing client retention and profitability
- Negotiated contracts and managed key financial documentation
- Led company representation at industry exhibitions, strengthening brand presence and generating new partnerships
Business Customer Support Specialist
Lifecell Ukraine
Kyiv
04.2012 - 10.2012
- Provided financial and technical consulting to business clients, optimizing telecom services
- Advised clients on cost-effective corporate plans and streamlined account management
- Ensured a high level of customer satisfaction through efficient problem resolution
Account Manager
Promotion Technologies
Kyiv
01.2010 - 04.2011
- Developed financial plans for marketing campaigns, optimizing cost allocation
- Negotiated agreements with clients and suppliers to maximize profitability
- Led promotional teams and ensured efficient campaign execution within budget constraints
Supervisor of Promoters
Promotion Technologies
Kyiv
09.2009 - 01.2010
- Managed financial aspects of promotional campaigns, tracking expenses and ROI
- Trained and supervised teams to ensure high performance and adherence to brand standards
- Designed engagement strategies to increase brand visibility and customer reach
Education
Master’s Degree - Computer Systems and Networks
Kyiv National University of Information and Communication Technologies
Kyiv, Ukraine01.2011
Skills
- Financial Management & Budgeting
- Strategic Planning & Business Development
- Process Automation & Workflow Optimization
- Client Relationship Management & Sales Growth
- Contract Negotiation & Documentation
- CRM Systems & Data Analytics
- Web3 Technologies & Blockchain Integration
- Team Leadership & Performance Management
IT SKILLS
- Business automation tools: Browser Automation Studio, RPA tools
- CRM and sales management systems
- Web3 technologies: Smart Contracts, Decentralized Applications (DApps)
- Programming: Python, Rust, Node.js
- Data analysis and reporting
Languages
Ukrainian
First Language
Russian
Proficient (C2)
C2
English
Proficient (C2)
C2
Finnish
Beginner
A1
Timeline
Parcel Delivery Driver
Matkahuolto Oy
03.2015 - Current
Sales Manager
Didzher Effects
10.2012 - 03.2015
Business Customer Support Specialist
Lifecell Ukraine
04.2012 - 10.2012
Account Manager
Promotion Technologies
01.2010 - 04.2011
Supervisor of Promoters
Promotion Technologies
09.2009 - 01.2010
Master’s Degree - Computer Systems and Networks
Kyiv National University of Information and Communication Technologies