Ilia Zihagh Kargar

A staffing company trough which I did alot of gigs

• Staffing company

• Collaborated with management to establish bar budgets and pricing structures.
• Facilitated regular equipment maintenance, ensured smooth operation.
• Created engaging drink specials for increased patronage.
• Coordinated with kitchen staff, provided seamless service during busy periods.
• Implemented marketing strategies to attract new customers.
• Maintained high cleanliness standards, ensured compliance with health regulations.
• Managed bar operations to maintain efficiency.
• Oversaw shift schedules to ensure adequate staff coverage.
• Improved operational efficiency, implemented effective inventory management strategies.
• Fostered positive team environment by promoting open communication and collaboration.
• Ensured customer satisfaction by providing excellent service.
• Enforced responsible alcohol service policies, prioritised customer safety and wellbeing.
• Conducted staff training for improved performance.
• Developed new cocktail recipes, enhanced menu variety.
• Assisted in event planning for successful functions and parties at the bar.
• Streamlined processes for quicker order fulfilment.
• Monitored cash handling procedures to minimise discrepancies.
• Increased sales with innovative cocktail creations.
• Ordered supplies regularly, prevented stock shortages.
• Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
• Served guests spirits, lagers and stouts at bar.
• Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
• Coordinated daily replenishment and stock resets to maintain organised, tidy bar space.
• Built and maintained displays of spirits, enticing guests to make purchases.
• Maintained ready supply of counter-top snacks for guests.
• Cared for guest wellbeing, monitoring excess consumption and calling for transportation.
• Welcomed guests with friendly conversation and fun atmosphere.
• Completed end-of-day cleanup to reset bar for next day.
• Kept bar service areas stocked with tea, coffee and espresso.
• Input orders into register, calculated bills and collected payments.
• Followed food safety and hygiene requirements to protect guests.
• Supported serving staff with fast, accurate beverage preparation.
• Inspected customer identification to verify age against legal standards.
• Delivered non-alcoholic drinks to guests using same flavourings and attractive presentations as alcoholic versions.
• Collected, washed and put away glassware between guests.
• Tapped and attached new kegs, avoiding disruptions in supply for patrons.

• Organised special events at the bar including tastings, theme nights and promotional parties for increased patronage.
• Enhanced customer experience through expert knowledge of spirits, wines and beers.
• Trained fellow staff members on drink preparation, resulting in consistent quality.
• Liaised effectively with kitchen staff for seamless food and beverage service coordination.
• Resolved customer complaints swiftly with diplomacy and tact for improved relations.
• Coordinated timely glassware cleaning to maintain ample supply during busy periods.
• Raised profitability through strategic upselling techniques.
• Maintained a clean bar area, promoting a safe and hygienic environment.
• Tapped and attached new kegs, avoiding disruptions in supply for patrons.
• Kept bar service areas stocked with tea, coffee and espresso.
• Welcomed guests with friendly conversation and fun atmosphere.
• Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
• Cared for guest wellbeing, monitoring excess consumption and calling for transportation.
• Served guests spirits, lagers and stouts at bar.
• Input orders into register, calculated bills and collected payments.
• Maintained ready supply of counter-top snacks for guests.
• Followed food safety and hygiene requirements to protect guests.
• Completed end-of-day cleanup to reset bar for next day.
• Supported serving staff with fast, accurate beverage preparation.
• Built and maintained displays of spirits, enticing guests to make purchases.
• Inspected customer identification to verify age against legal standards.
• Oversaw bar recordkeeping and stocktaking for organised and profitable operations.
• Collected, washed and put away glassware between guests.
• Coordinated daily replenishment and stock resets to maintain organised, tidy bar space.
• Delivered non-alcoholic drinks to guests using same flavourings and attractive presentations as alcoholic versions.
• Prepared ingredients and garnishes for cocktails and signature bar drinks.
• Promoted bar through advertising, by hosting special events, and by establishing partnerships with area businesses to drive customer traffic.
• Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
• Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
• Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
• Refused drinks service to guests without appropriate proof of age.
• Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
• Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
• Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
• Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
• Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
• Verified guest ID prior to serving liquor.
• Set effective employee schedules, maintaining full coverage at peak times and minimising labour costs.
• Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
• Maintained bar stocks, replenishing daily as necessary.
• Exhibited ability to work under pressure maintaining high standards despite heavy rush.
• Managed a team of junior bartenders for efficient service.
• Streamlined operations by implementing effective stock management practices.
• Ensured customer satisfaction by delivering high-quality drinks, promptly and accurately.
• Facilitated smooth cash transactions using POS systems reducing wait time for customers.
• Delivered exceptional service during peak trading hours whilst maintaining composure and professionalism.
• Demonstrated flexibility in handling various shifts including weekends holidays as required.
• Adhered strictly to licensing regulations, ensuring responsible alcohol service at all times.
• Developed new cocktail recipes to enhance the menu selection.
• Cultivated a friendly atmosphere with excellent interpersonal skills.
• Exhibited mastery of mixology to create innovative cocktails for patrons' enjoyment.
• Increased repeat business through attentive customer service and relationship building.

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Supported team by demonstrating respect and willingness to help.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Handled cash transactions securely minimising risk of theft or fraud.
• Created an inviting atmosphere through friendly interaction with customers.
• Implemented new cocktail recipes by researching current trends in the industry.
• Checked identification of customers to ensure legal drinking age compliance.
• Processed payments accurately reducing discrepancies at end of shift tallying.
• Trained new staff members effectively, ensuring top-notch service standards were maintained.
• Managed stock levels efficiently, preventing shortage during peak hours.
• Resolved customer complaints promptly to maintain good relationships.
• Adapted quickly to different situations maintaining efficiency even under pressure.
• Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
• Provided excellent service to customers, resulting in repeat business.
• Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
• Collaborated with team members to provide seamless service during busy periods.
• Developed rapport with regular patrons fostering a loyal customer base.
• Demonstrated knowledge of drink recipes for improved customer experience.
• Recommended drinks to customers, increasing overall sales.
• Maintained a clean and organised bar, enhancing customer satisfaction.
• Welcomed guests with friendly conversation and fun atmosphere.
• Completed end-of-day cleanup to reset bar for next day.
• Collected, washed and put away glassware between guests.
• Served guests spirits, lagers and stouts at bar.
• Input orders into register, calculated bills and collected payments.
• Supported serving staff with fast, accurate beverage preparation.
• Followed food safety and hygiene requirements to protect guests.