Injamamul Haque siam
helsinki
Summary
Dedicated professional with expertise in eco-friendly cleaning and waste management. Proven ability to develop effective training programmes and resolve customer conflicts efficiently. Committed to promoting sustainable practices and enhancing operational efficiency within the industry.
Overview
2
2
years of professional experience
14
14
years of post-secondary education
Work history
Cleaner
Bolt works oy
Helsinki, Helsinki
01.2025 - Current
- Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
- Utilised eco-friendly products to maintain a safe, chemical-free environment.
- Provided deep cleaning services for occasional needs such as post-construction or move-in scenarios.
- Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
Internship trainer
Sokos hotel Vakkuna
Helsinki, Uusimaa
02.2024 - 12.2024
- Developed training programmes that enhanced employee skills and performance.
- Resolved conflicts by effectively handling difficult customer interactions.
- Fostered teamwork to elevate overall productivity levels.
- Collaborated with management on promotion strategies to increase store visibility.
Education
A-Levels - English
School devolopement alternative
Dhaka 01.2010 - 12.2015
Certificate of Higher Education - Food and services
Brindabon govt collage
Habiganj 01.2015 - 12.2019
Housekeeping and customer service in tourism - Tourism services
Omnia Vocational school espoo
Espoo, Uusimaa 01.2023 - 11.2025
Skills
- Eco-friendly cleaning
- Waste management
- Training program development
- Customer conflict resolution
Languages
English
Advanced
Finnish
Intermediate
Timeline
Cleaner
Bolt works oy
01.2025 - Current
Internship trainer
Sokos hotel Vakkuna
02.2024 - 12.2024
Housekeeping and customer service in tourism - Tourism services
Omnia Vocational school espoo
01.2023 - 11.2025
Certificate of Higher Education - Food and services
Brindabon govt collage
01.2015 - 12.2019
A-Levels - English
School devolopement alternative
01.2010 - 12.2015