Open To Work
Iryna Dubyna
Joensuu,13
Summary
Highly motivated individual and experienced waitress with 4 years of experience in hospitality industry. Seeking a position to further develop my skills, improve customer experiences, drive sales goals and contribute to a dynamic team to further develop my career.
Overview
4
4
years of professional experience
Work History
Waitress
Bodberavintola OY, Marani
Joensuu, Finland
08.2025 - 12.2025
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to ensure timely delivery of food and beverage orders.
- Used cash registers and credit card machines to cash out customers.
- Maintained cleanliness and organization of dining areas to meet health and safety regulations.
Waitress
Hotel and Spa Resort Järvisydän
Rantasalmi
12.2021 - 05.2025
- Restaurant Service
- Welcomed customers into the restaurant and seated them appropriately.
- Guided guests through the menu, took food and beverage orders, and addressed any inquiries.
- Attentively managed dietary and allergic restrictions.
- Maintained cleanliness and hygiene throughout all shifts.
- Handled billing, cash transactions, and room charges efficiently.
- Bistro Service
- Accurately took orders and recommended drinks to enhance guest experience and boost sales.
- Delivered dishes to the tables, ensuring cleanliness and order.
- Bar Service
- Prepared alcoholic and non-alcoholic beverages per recipes and recommended specials.
- Maintained a safe, clean, and well-stocked bar area throughout shifts.
- Performed closing duties and compiled reports.
Education
Master degree - international relations, public communication and regional studies
The National University Of Ostroh Academy
Ostroh, Ukraine05.2014
Skills
- Customer Service Excellence
- Sales and upselling techniques
- Menu knowledge and dietary restrictions management
- Cash handling and billing
- Bar and beverage preparation
- Team collaboration
- Attention to detail
- Cleanliness and hygiene maintenance
- Qualifications
- Simphony POS System
- Alcohol passport
- FRC Emergency First Aid 4h
References
Laura, Ilvonen, laura.ilvonen@gosaimaa.com, +358443413957, GoSaimaa Ltd.
Languages
Ukrainian
Native or Bilingual
English
Full Professional
Finnish
Elementary
Russian
Full Professional
Work Preference
Job Search Status
Open to workSalary Range
€0/yr - €200000/yrTimeline
Waitress
Bodberavintola OY, Marani
08.2025 - 12.2025
Waitress
Hotel and Spa Resort Järvisydän
12.2021 - 05.2025
Master degree - international relations, public communication and regional studies
The National University Of Ostroh Academy