Isabel Van Dongen
Espoo
Summary
Trustworthy assistant with background aiding manager by completing daily support tasks. Handled general support duties and special requests with upbeat attitude, speed and flexibility. Always ready to learn.
Overview
13
13
years of professional experience
Work History
Manager's Assistant English Afternoon Club
English Afternoon Club - Komeetan Koulu
02.2008 - 01.2021
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer/parent satisfaction.
- Coordinated and arrangements and managed expense documentation for reimbursements.
Freelance Event Organizer
Hacker X
09.2015 - 04.2017
- Boosted client satisfaction by coordinating seamless events and effectively managing event logistics.
- Streamlined event planning processes for increased efficiency and successful outcomes.
- Developed creative event concepts, resulting in memorable experiences for attendees.
- Managed budgets and negotiated with vendors, ensuring cost-effective events without compromising quality.
- Collaborated with cross-functional teams to ensure smooth event coordination and delivery of client objectives.
- Secured high-profile speakers and entertainment acts for various events, adding value to the overall experience for attendees.
- Adapted quickly to last-minute changes or issues during an event''s execution phase.
- Maintained a positive relationship with stakeholders and successfully fostered trust in my skills as an event organizer.
- Coordinated schedules and timelines for events.
- Developed post-event reports to determine effectiveness of each event.
- Communicated with catering, lighting and sound companies to obtain price quotes.
Education
Bachelor of Science - International Business
Arcada University of Applied Sciences
Helsinki, Finland12.2024
Skills
- Employee Relations
- Business Correspondence
- Travel Arrangements
- Social Media Management
- Customer Relations
- Event planning
- Team collaboration
- Sales Strategies
- Customer Service
Languages
Spanish, English, Swedish, Italian, Portuguese
Native language
Finnish
Upper intermediate
B2
Timeline
Freelance Event Organizer
Hacker X
09.2015 - 04.2017
Manager's Assistant English Afternoon Club
English Afternoon Club - Komeetan Koulu
02.2008 - 01.2021
Bachelor of Science - International Business
Arcada University of Applied Sciences
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