Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jani Goman

Helsinki

Summary

Sales specialist with experience in B2C & B2B field. Strength in negotiations, e-commerce and customer service. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

10
10
years of professional experience

Work History

PreSales-coordinator

MicroMedia Oy
03.2022 - 01.2024
  • Scheduled sales appointments to discuss products and services and to close qualified leads.
  • Developed extensive knowledge of products and services to better assist customers.
  • Boosted sales leads by implementing effective prospecting and cold calling strategies.

Sales Agent

Telia Finland Oy
03.2020 - 10.2020
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Presented professional image consistent with company's brand values.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Gym Supervisor

Fitness24Seven Oy
03.2018 - 04.2019
  • Ensured smooth daily operations by overseeing front desk responsibilities including member check-ins, billing inquiries, and general customer service.
  • Sold memberships and personal training sessions to new customers.
  • Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
  • Inspected equipment and facilities for signs of wear or damage impacting safety.

Security Guard

Vantaan Tilapalvelut Oy
11.2017 - 02.2018
  • Enhanced overall security by conducting thorough patrols and monitoring premises.
  • Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.

Security Receptionist

Prevent360 Turvallisuuspalvelut Oy
08.2016 - 08.2017
  • Maintained a safe and secure environment for visitors by following strict access control procedures.
  • Monitored alarm systems to ensure prompt response to any triggered alerts or potential threats within the facility''s premises.
  • Monitored and approved access to authorized personnel.

Military Police

Finnish Defence Forces
07.2014 - 03.2015

Conscription service in Kaartin jääkärirykmentti, duration 8 months including basic training.

Education

Vocational Degree - Qualification in Business

Helsinki Business College
Helsinki, Finland
2022

Vocational Degree - Security And Protective Services

Vantaan Ammattopisto, Varia
Vantaa, Finland
11.2015

Skills

  • MS Office
  • Scheduling and Calendar Management
  • Customer Service
  • CRM Software
  • Cold Calling Expertise
  • Report Generation
  • Product knowledge
  • Team collaboration
  • Product Promotion
  • Ecommerce Platform Knowledge

Timeline

PreSales-coordinator

MicroMedia Oy
03.2022 - 01.2024

Sales Agent

Telia Finland Oy
03.2020 - 10.2020

Gym Supervisor

Fitness24Seven Oy
03.2018 - 04.2019

Security Guard

Vantaan Tilapalvelut Oy
11.2017 - 02.2018

Security Receptionist

Prevent360 Turvallisuuspalvelut Oy
08.2016 - 08.2017

Military Police

Finnish Defence Forces
07.2014 - 03.2015

Vocational Degree - Qualification in Business

Helsinki Business College

Vocational Degree - Security And Protective Services

Vantaan Ammattopisto, Varia
Jani Goman