Janika Virtanen
Espoo
Summary
Proactive and goal-oriented professional with a strong focus on time management and problem-solving. Recognized for reliability and adaptability, with a quick ability to learn and apply new skills. Committed to utilizing these qualities to drive team success and make valuable contributions to organizational growth.
Overview
14
14
years of professional experience
Work History
Sales representative
Bookers Connect Oy
04.2020 - Current
- B2b sales, inbound leads for a new platform called Remppatori (in Finland since 2022)
- The platform brings construction professionals together with consumers
- Remppatori as a brand is owned by international company Schibsted.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Expanded customer base through cold calling, networking, and relationship building.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Exceeded sales targets through effective planning and goal setting.
- Provided feedback from customers to product development team, influencing future product enhancements.
- The best sales representative in Nordic countries (Norway,Sweden,Denmark,Finland) in November 2023
- In previous projects in Bookers I've done b2b and b2c booking
Shift Manager
Marainvest N&K Oy
06.2010 - 04.2020
- My tasks have included everything from shift managing and bartending to social media managing and business purchases of required products
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Office worker
Brother Christmas Ry
01.2016 - 01.2017
- Being a charity organization, my tasks were majorly focused on the delivery of donations to the families in need
- I was also in charge of managing the requests for charity and the social media account for the organization.
Entertainer/Animator
Life Tourism & Consulting Entertainment
05.2013 - 08.2013
- This position was in Greece, where my tasks varied quite substantially, including all tasks tourist related from water Zumba class directing to childcare in miniclubs
- It was an irreplaceable experience that gave me enhanced perspective on the differing cultural origins of travelers around the world.
Education
Alcohol Passport -
Hygiene Passport -
Massage Therapist -
Atlas
01.2014
General Upper Secondary School -
Kaitaa
01.2009
Skills
- Microsoft Office Tools
- Customer Relations
- Prospecting skills
- Complex Problem-Solving
- CRM proficiency
- Teamwork and Collaboration
- Customer Satisfaction
Personal Information
- Date of Birth: 10/17/1990
- Nationality: FIN
- Driving License: B
Languages
Finnish
Native language
Finnish
Proficient
C2
English
Proficient
C2
Swedish
Upper intermediate
B2
Italian
Elementary
A2
Activities
- Dogs
- Photography
- Creating cooking recipes
dogs, gardening, cooking
I am family oriented person who loves animals and nature.
Timeline
Sales representative
Bookers Connect Oy
04.2020 - Current
Office worker
Brother Christmas Ry
01.2016 - 01.2017
Entertainer/Animator
Life Tourism & Consulting Entertainment
05.2013 - 08.2013
Shift Manager
Marainvest N&K Oy
06.2010 - 04.2020
Alcohol Passport -
Hygiene Passport -
Massage Therapist -
Atlas
General Upper Secondary School -
Kaitaa
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