Summary
Overview
Work History
Education
Skills
Timeline
Intern
Jenny Kanerva

Jenny Kanerva

International Relations Expert
Espoo

Summary

Experienced International Relations expert and former diplomat with a proven track record in leadership and strategic planning, stakeholder management, negotiation and cross-cultural communication skills. Excel in fostering strong relationships and navigating complex international landscapes. Ready to apply versatile skill set to drive positive outcomes in new professional environment within Customer Success management.

Overview

20
20
years of professional experience
5
5
Languages

Work History

Diplomat

Ministry for Foreign Affairs of Sweden
01.2009 - 08.2024

During my diplomatic career I have served in different roles in Finland, Lithuania, Uganda and Sweden. My tasks have been challenging and versatile both in terms of content and responsibilities. In my various roles I have done the following:

  • As a leader, I have led various teams, networks and projects. During several years I served as Deputy Head of Mission, being in charge of the comprehensive management of the Embassy in the absence of the Head of Mission. I also served as member of Management teams for over 10 years;
  • As an expert, I have analyzed and reported on the political and economic development of the host countries, acquired and exchanged information, and prepared various high-level visits and events;
  • As head of promotion and communications, I have served businesses, planned and implemented communication and nation-branding work, built and managed networks, planned and organized events, represented my organization in different occasions, written and given speeches and conducted training sessions;
  • As head of administration, I have been responsible for various planning processes, organizational development and implemented new ways of working. I was also responsible for budgeting, recruitment and personnel management and real estate and security issues.

Marketing Assistant and Content Producer

Mirago Media Ab
08.2004 - 08.2007

My tasks with a Nordic online publication included content production, image processing, translations between Finnish and Swedish and customer service in Finnish.

Peacekeeper

Swedish Armed Forces / KFOR
07.2006 - 03.2007

I worked at the headquarters of NATO KFOR Task Force Centre. My duties included administrative tasks, reporting and working as a watchkeeper at the situation centre of the operation. Before leaving for field work I went through a short military service.

Education

Master of Public Administration And Management -

Åbo Akademi
Turku, Finland
09.2022 - 12.2025

Yoga Teacher Training -

Samatva
Helsinki, Finland
02.2022 - 01.2023

Outdoor Sports Instructor Training -

Vierumäki Sports Institute
Heinola, Finland
04.2001 -

European Diplomat Programme -

EEAS
Brussels, Rome, Riga
08.2014 - 05.2015

Diplomat Training Programme -

Ministry For Foreign Affairs of Sweden
Stockholm, Sweden
01.2009 - 05.2010

Bachelor of Arts - Political Science

Lund University
Lund, Sweden
01.2000 - 08.2004

Skills

Cooperation and interpersonal skills

Timeline

Master of Public Administration And Management -

Åbo Akademi
09.2022 - 12.2025

Yoga Teacher Training -

Samatva
02.2022 - 01.2023

European Diplomat Programme -

EEAS
08.2014 - 05.2015

Diplomat

Ministry for Foreign Affairs of Sweden
01.2009 - 08.2024

Diplomat Training Programme -

Ministry For Foreign Affairs of Sweden
01.2009 - 05.2010

Peacekeeper

Swedish Armed Forces / KFOR
07.2006 - 03.2007

Marketing Assistant and Content Producer

Mirago Media Ab
08.2004 - 08.2007

Outdoor Sports Instructor Training -

Vierumäki Sports Institute
04.2001 -

Bachelor of Arts - Political Science

Lund University
01.2000 - 08.2004
Jenny KanervaInternational Relations Expert