Jens Norrgård

• All productlines, focus on OTR, TBR and retreads
• Developed strategic sales plans aligned with market trends to drive revenue growth.
• Analyzed customer feedback to enhance service delivery and improve client satisfaction ratings.
• Cultivated relationships with key clients, ensuring long-term partnerships and repeat business opportunities.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

• Working with Key account clients (entrepreneurs and mining companies) in Mines, harbors and sawmills Finland and northern Sweden
• Developed and maintained strong relationships with key clients to ensure satisfaction and retention.
• Collaborated with cross-functional teams to align product offerings with client needs and expectations.
• Executed account plans that drove revenue growth while enhancing customer engagement strategies.
• Built and maintained strong client relationships to drive business growth.
• Strengthened client relationships through regular communication and effective problemsolving.
• Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
• Expanded key account base by identifying and cultivating new business opportunities.

• Tire repair trainer cold and hot vulcanizing
• Member of Rema TipTop global expert group
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Account Manager for Truck and Buss tires, managing big accounts, claim handling, presales, problem solving.
• Cultivated strong client relationships to enhance customer satisfaction and loyalty.
• Developed tailored solutions to meet diverse client needs and drive revenue growth.
• Analyzed market trends to identify opportunities for business expansion and optimization.

Car sales person, both new and used passenger cars and vans

• Daily sales and building sustainable long-term business and action plans with bodybuilders and trailer manufacturers
• Developed and implemented strategic project plans aligning with organizational goals.
• Inspired and coached team members.
• Established strong relationships with clients, fostering trust and open communication throughout the entire project lifecycle.