Jessica Galicia
Tampere,Finland
Summary
Highly experienced professional with over 15 years in customer service, 3+ years in manufacturing, and recent managerial experience in the food service industry. Strong knowledge of accounting and bookkeeping, supported by a CPD-certified course in accounting fundamentals. Proven leadership skills, with a positive and flexible work attitude. Fluent in English with excellent communication skills. Bachelor's degrees in Industrial Engineering and Tourism with solid expertise in administration and financial tasks.
Overview
18
18
years of professional experience
2004
2004
years of post-secondary education
1
1
Certification
Work History
Food Service Worker (Part-time)
Scandic Hotels & Nokia Arena
Tampere , Finland
06.2022 - Current
- Supported restaurant service operations at various hotels and events
Shift Manager
Pulo Tropical Kitchen
Tampere
08.2023 - 05.2024
- Managed business operations and handled daily financial records
Hotel Receptionist (Internship)
Dream Hostel & Hotel
Tampere
03.2023 - 07.2023
- Performed reception duties, assisted with guest services, and managed booking systems
Administrator
INDUK Taekwondo Pte. Ltd.
Singapore
02.2016 - 09.2021
- Provided general administrative support, including handling billing, invoicing, and daily financial records
Customer Service Officer
Toni and Guy Hairdressing
Singapore
01.2007 - 06.2015
- Delivered exceptional customer service in a high-end salon environment
Education
Bachelor of Science in Industrial Engineering -
University of San Jose-Recoletos
Cebu PhillipinesBachelor's Degree in Tourism (Receptionist) - undefined
Tampere Vocational College Tredu
08.2022 - 12.2023
Skills
- Accounting/Financial Administration: Handling invoices, payments, receipts, and daily financial records
- Customer Service: Over 15 years of professional customer service in various industries
- Managerial Skills: Staff scheduling, business operations, and problem-solving
- Administrative Skills: Data input, financial management, clerical duties, and office management
- Software Proficiency: Microsoft Office, Odoo POS, MEWS, Salon Genius
- Certifications: Fundamentals of Accounting & Introduction to Bookkeeping (Alison, CPD Certified)
Certification
Fundamentals of Accounting & Bookkeeping (Alison, CPD Certified)
Custom
Available upon request
Timeline
Shift Manager
Pulo Tropical Kitchen
08.2023 - 05.2024
Hotel Receptionist (Internship)
Dream Hostel & Hotel
03.2023 - 07.2023
Bachelor's Degree in Tourism (Receptionist) - undefined
Tampere Vocational College Tredu
08.2022 - 12.2023
Food Service Worker (Part-time)
Scandic Hotels & Nokia Arena
06.2022 - Current
Administrator
INDUK Taekwondo Pte. Ltd.
02.2016 - 09.2021
Customer Service Officer
Toni and Guy Hairdressing
01.2007 - 06.2015
Fundamentals of Accounting & Bookkeeping (Alison, CPD Certified)
Bachelor of Science in Industrial Engineering -
University of San Jose-Recoletos
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