Jodie Phillips
Tampere
Summary
Business student at Tredu, Tampere, with a strong focus on sales and customer service. Skilled in relationship building, customer engagement, and creating positive interactions. Known for a friendly, helpful approach and a commitment to delivering exceptional customer experiences.
Overview
3
3
years of professional experience
Work History
Retailer
Zazabella
09.2024 - 11.2024
- Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
- Greeted and interacted with over customers to assist in selecting and locating merchandise.
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Shelf Stocker / Customer Service
K Market
01.2024 - 02.2024
- Unloaded arriving product stock and moved to store display areas.
- Answered customer questions and provided detailed product information.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Greeted customers and directed to requested products.
Janitor
Touhula Star Academy
06.2023 - 06.2023
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Childcare Assistant Teacher
Touhula Star Academy
08.2021 - 08.2021
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Engaged with children on individual basis to build positive relationships and promote learning.
Education
High School Diploma -
Tampere Region Professional College Tredu
Tampere12-2025
Skills
- Sales
- Customer service
- Relationship building
- Customer engagement
- Positive customer engagement
- Friendly and helpful
Languages
English
Native language
Finnish
Advanced
C1
Timeline
Retailer
Zazabella
09.2024 - 11.2024
Shelf Stocker / Customer Service
K Market
01.2024 - 02.2024
Janitor
Touhula Star Academy
06.2023 - 06.2023
Childcare Assistant Teacher
Touhula Star Academy
08.2021 - 08.2021
High School Diploma -
Tampere Region Professional College Tredu
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