Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Jodie Phillips

Jodie Phillips

Tampere

Summary

Business student at Tredu, Tampere, with a strong focus on sales and customer service. Skilled in relationship building, customer engagement, and creating positive interactions. Known for a friendly, helpful approach and a commitment to delivering exceptional customer experiences.

Overview

3
3
years of professional experience

Work History

Retailer

Zazabella
09.2024 - 11.2024
  • Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
  • Greeted and interacted with over customers to assist in selecting and locating merchandise.
  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Shelf Stocker / Customer Service

K Market
01.2024 - 02.2024
  • Unloaded arriving product stock and moved to store display areas.
  • Answered customer questions and provided detailed product information.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Greeted customers and directed to requested products.

Janitor

Touhula Star Academy
06.2023 - 06.2023
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

Childcare Assistant Teacher

Touhula Star Academy
08.2021 - 08.2021
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Engaged with children on individual basis to build positive relationships and promote learning.

Education

High School Diploma -

Tampere Region Professional College Tredu
Tampere
12-2025

Skills

  • Sales
  • Customer service
  • Relationship building
  • Customer engagement
  • Positive customer engagement
  • Friendly and helpful

Languages

English
Native language
Finnish
Advanced
C1

Timeline

Retailer

Zazabella
09.2024 - 11.2024

Shelf Stocker / Customer Service

K Market
01.2024 - 02.2024

Janitor

Touhula Star Academy
06.2023 - 06.2023

Childcare Assistant Teacher

Touhula Star Academy
08.2021 - 08.2021

High School Diploma -

Tampere Region Professional College Tredu
Jodie Phillips