Johanna Mätäsaho

The company's field of business encompasses consultancy, project, and network services related to the development and digitalisation of services and operational models. In my role as a consultant, I have undertaken various assignments for both private and public sector organisations.

• Consulting on the creation of new operational models, especially in the healthcare and social services industry
• Coaching in change management.
• Highly experienced in facilitating co-working.

In addition to providing expert services, the company has developed the innovative "What Matters to Me" online service, which enables individuals with limited functional capacity to easily communicate their needs in various service and interaction situations. Regarding this online service, I have been active in related domestic and international networks and have been invited to speak at international conferences. https://whatmattersme.com/

Development Manager at the Service Area for Health and Social Services

As Development Manager, my responsibilities included integrating development management structures and processes into the management system, supporting service lines in defining and prioritising development objectives, assisting project managers, maintaining the development network, reporting on the situation overview, and enhancing methodological expertise in the service area. The project portfolio consisted of approximately 40 projects.

• Presented project updates during executive meetings to maintain transparency regarding progress towards key objectives and to address any concerns raised by stakeholders.
• Networked and collaborated within a large matrix organisation (9,000 employees) to ensure progress and results.
• Facilitated clear communication between stakeholders.

This position was related to the large,national reform concerning health care and social services in Finland.

I was the Head of a €30 million development programme in the Area of Western Uusimaa, funded by the Ministry of Social Affairs and Health.

My responsibilities included collaborating with all nine municipalities in the area, leading programme administration (including supervisory duties), which encompassed financial planning and monitoring, executing and coordinating procurements, coordinating development activities within the projects (including managing consultants), and overseeing and reporting on development status. This involved preparing for steering group meetings, internal reporting, reporting to the Ministry of Social Affairs and Health, and collaborating with stakeholders in national and regional networks.

• Provided ongoing direction and leadership for programme operations
• Facilitated clear communication between stakeholders
• Planned and organised operations in networked and matrix-type environments to ensure progress and results.
• Recruited, trained, and supported staff
• Collaborated closely with the executive level.

I worked as the Head of a national IT programme in the context of social services and healthcare. We developed a new national IT system from scratch in networked and matrix-type environments. I led the project office's work and was responsible for collaborating with the IT system supplier and numerous stakeholders. In addition to defining the operational model and system development, we created collaboration and decision-making models through which municipal actors could jointly develop or procure shared IT system solutions. Tiera, owned by municipal actors, acts as the distributor of the system. At Tiera, I served as the Solution Manager for the system. In this role, I was responsible for service productisation, pricing, sales planning, and primarily for executing sales. Additionally, I was in charge of implementation projects and ongoing service operations.

• Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
• Monitored program performance to identify areas for improvement.
• Collaborated with various organisations to uncover issues, identify applicable solutions, and offer guidance.
• Provided ongoing direction and leadership for program operations.

I led various projects to develop services and operational models. Many of these projects were conducted in networked environments

• Facilitated clear communication between stakeholders, ensuring all parties remained aligned on goals throughout the duration of each project.
• Collaborated with cross-functional teams to ensure seamless integration of various project components.