Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Afro Charles Zunino Zunino

Senior Account Manager @ GrapeData | Co-founder @ ChakraGarden

Summary

Results-driven finance and sales professional with over a year of experience as a business manager in a fast-paced startup environment. Demonstrated expertise in strategy and business growth, transitioning to account management to utilize strong interpersonal skills for direct business impact. Successfully managed 45+ global accounts, including top consulting companies and private equity firms, while identifying and pursuing new business opportunities. Promoted to Senior Account Manager, leading a team to achieve strategic goals. Passionate about golf, cold swimming, and entrepreneurial ventures, with a strong focus on processes and achieving results.

Overview

6
6
years of professional experience
7
7
years of post-secondary education
5
5
Certifications

Work History

Senior Account Manager

GrapeData
1 2024 - Current
  • Lead a team, mentor members, and manage strategic resources and tasks.
  • Extend account management duties to include higher-level strategic initiatives.
  • Increased revenue for the company through strategic upselling and cross-selling initiatives.
  • Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
  • Developed deep knowledge of customer businesses and relationship to company objectives.
  • Boosted client satisfaction by effectively managing and resolving account issues.

Co-Founder & Director

ChakraGarden
02.2023 - Current
  • Co-founder of ChakraGarden with my better half, Maria
  • London-based, we're on a mission to make premium herbs accessible for a healthier lifestyle
  • Our passion for wellness and mindful living drives us to craft exceptional herbal blends.

Account Manager

GrapeData
02.2023 - 01.2024
  • Focusing more on directly impacting the success of the business after my experience in business management
  • 45+ Global accounts under management
  • Building a solid relationship with senior stakeholders
  • Experienced in End to End, from the lead generation to assisting the client through the deal.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Business Manager

GrapeData
12.2021 - 03.2023
  • Strong focus on strategy and growth, through an analytic approach
  • Gaining a better understanding of our customers, markets and operations through specific KPIs developed
  • Also dedicated part of my hours into sales operation, tracking the sales team performance, from building KPIs to using our CRM tool
  • Other responsibilities were but not limited to: Investors' relationship, Suppliers' relationship, Ad Hoc tasks for senior management.
  • Anticipated financial impact from operational issues and worked with leadership to develop solutions.
  • Supported business management projects by monitoring and tracking risks, issues and action items.

Fundamental Technical Analyst

King's Investment Society
01.2021 - 10.2021
  • Internship

Summer Internship

Eight Partnership
07.2019 - 08.2019
  • Summer Internship

Summer Internship

OPS Group S.r.l.
06.2018 - 07.2018
  • Summer Internship

Education

Master of Science - MS - Economics and Finance

King's College London
01.2020 - 04.2021

BSc (Hons) - Business with economics

University of Brighton
01.2017 - 04.2020

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Itchen Sixth Form College
01.2015 - 04.2017

Skills

Account Management

Excellent negotiation skills

Analytical Skills

Customer Relations

Sales expertise

Revenue Generation

Team Building

Leadership

Business Strategy

Economics

Finance

Golf

Certification

Fixed Income Markets - TTC Institute

Languages

Italian
Native language
English
Proficient
C2
French
Intermediate
B1

Interests

Golf

Cold Swimming

Side businesses

Personal wellness

Networking

Yoga

Timeline

Co-Founder & Director

ChakraGarden
02.2023 - Current

Account Manager

GrapeData
02.2023 - 01.2024

Business Manager

GrapeData
12.2021 - 03.2023

Fundamental Technical Analyst

King's Investment Society
01.2021 - 10.2021

Master of Science - MS - Economics and Finance

King's College London
01.2020 - 04.2021

Summer Internship

Eight Partnership
07.2019 - 08.2019

Summer Internship

OPS Group S.r.l.
06.2018 - 07.2018

BSc (Hons) - Business with economics

University of Brighton
01.2017 - 04.2020

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Itchen Sixth Form College
01.2015 - 04.2017

Senior Account Manager

GrapeData
1 2024 - Current
Afro Charles Zunino ZuninoSenior Account Manager @ GrapeData | Co-founder @ ChakraGarden