Jonatan Toratti
Tampere
Summary
Goal-oriented manager with distinguished experience in industries and proven leadership abilities. Increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
30
30
years of professional experience
Work History
Sales Manager
Johnson Controls
Finland
03.2019 - Current
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Produced contracts, reports, letters, and proposals for clients.
Area Sales Manager
Huurre Oy
Finland
03.2016 - 02.2019
- Built lasting relationships with clients through outstanding customer service interactions.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed accounts to retain existing relationships and grow share of business.
- Met with customers to discuss service needs and offer available solutions.
Sales and Service Representative
Oilon Scancool Oy
Finland
06.2012 - 03.2016
- Drove team revenue totals by bringing in top sales numbers.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Ammonia Refrigeration Technician
Johnson Controls
Finland
11.2002 - 05.2012
- Performed predictive, preventive and corrective maintenance on diverse systems.
- Conducted diagnostic tests and read results.
- Located and repaired leaks on individual units and large systems in grocery stores or restaurants.
- Maintained safety standards by using appropriate protective gear and adhering to best practices.
- Completed root cause analysis to identify issues, understand problems and implement corrective plans.
- Updated refrigeration systems, modifying HVAC components and refurbishing chiller plants and panels.
- Read and interpreted blueprints to understand different models.
- Interpreted engineering blueprints and drawings to execute system diagnostics and repair.
- Installed compressors, pipe welding and units as part of new constructions and renovations.
Certified Pipe Welder/Pipefitter
Rörservice AS and Industrirör AS
Norway
01.1996 - 11.2001
- Welded in flat, horizontal, vertical and overhead positions.
- Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
- Fabricated shop parts directly from blueprints.
- Inspected welds and checked critical measurements to meet specifications.
- Completed welding projects using gas tungsten arc, gas metal arc, flux-cored arc, plasma arc and shielded metal arc equipment.
Education
Further Vocational Qualification - Sales And Marketing Education
Marketing Institute
Espoo06.2018
Master Refrigeration - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
Salpaus
LahtiAssociate of Technology - Heating, Air Conditioning, And Refrigeration Installation And Repair
Education Nord
SwedenSkills
- Market Research
- Profit and Revenue-Generating Strategies
- CRM Software
- Team Oversight
- Persuasive Negotiations
- Product and Service Management
- Sales Territory Growth
- Direct Sales
- Consultative Selling
- Key Account Management
- Salesforce Software
Languages
Finnish, Swedish
Native language
English
Advanced
C1
Norwegian
Intermediate
B1
Danish
Beginner
A1
Swedish
Bilingual or Proficient (C2)
Finnish
Bilingual or Proficient (C2)
Timeline
Sales Manager
Johnson Controls
03.2019 - Current
Area Sales Manager
Huurre Oy
03.2016 - 02.2019
Sales and Service Representative
Oilon Scancool Oy
06.2012 - 03.2016
Ammonia Refrigeration Technician
Johnson Controls
11.2002 - 05.2012
Certified Pipe Welder/Pipefitter
Rörservice AS and Industrirör AS
01.1996 - 11.2001
Further Vocational Qualification - Sales And Marketing Education
Marketing Institute
Master Refrigeration - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
Salpaus
Associate of Technology - Heating, Air Conditioning, And Refrigeration Installation And Repair
Education Nord