Joyanta Dey
IT Support & Infrastructure Expertise
Kokkola,03
Summary
System Administrator with over 12 years of experience managing Windows and Linux servers, IT infrastructure, network security, and cloud platforms (AWS, Azure). Proven track record in server deployment, network monitoring, cybersecurity, and support operations. Passionate about secure, high-performing systems and continuous improvement. Comfortable working in hybrid and remote environments.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
3
3
Certificates
3
3
Languages
Work History
Senior Assistant Manager, IT
General Pharmaceuticals Ltd.
04.2021 - 09.2024
- Led the IT infrastructure team; deployed Active Directory, Windows Server, and Linux-based services.
- Designed and implemented secure, high-availability IP telephony systems.
- Managed endpoint security deployment with CrowdStrike EDR.
- Implemented network security with Checkpoint and Fortinet firewalls (HA configuration).
- Developed IT Asset Management and Ticketing Systems using Snipe-IT and osTicket.
- Administered DNS records and server health monitoring with Zabbix.
IT Infrastructure Administrator
Orion Infrastructure Ltd.
09.2013 - 04.2021
- Managed IT infrastructure for Bangladesh's first digital toll management system.
- Oversaw network, CCTV, and call center operations for the Mayor Mohammad Hanif Flyover project.
- Deployed an Electronic Toll Collection (ETC) system in collaboration with G.E.A. France.
Education
B.Sc. - Computer Engineering
State University of Bangladesh
01.2007 - 01.2011
Skills
Systems Administration
Windows Server
ADDS
DHCP
DNS
GPO
WSUS
RDS
Linux
Red Hat
Debian
Networking
Cisco Routing & Switching
Juniper Networks
Firewall
Fortinet
Checkpoint
Sophos
Cloud Platforms
AWS
Azure
Active Directory
Network security
Endpoint security
IP telephony systems
IT asset management
Ticketing systems
Project management
Team leadership
Vendor management
Problem solving
Time management
Effective communication
Store cleaning
Operations management
Customer relationship management
Staff training and development
Inventory control
Staff scheduling
Workplace safety compliance
Strategic thinking
Team motivation
Customer relations
Decision-making
Adaptability and flexibility
Verbal and written communication
Team collaboration
Multitasking and organization
Process improvement strategies
Certification
MikroTik Certified Network Associate (MTCNA)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
All of our miseries are nothing but attachment.
Osho
Languages
Bengali (Native)
English (B2)
Finnish (A2 - Learning Phase)
Timeline
Senior Assistant Manager, IT
General Pharmaceuticals Ltd.
04.2021 - 09.2024
IT Infrastructure Administrator
Orion Infrastructure Ltd.
09.2013 - 04.2021
B.Sc. - Computer Engineering
State University of Bangladesh
01.2007 - 01.2011