Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Previous Associations
Current Association
Personal Information
Languages
Training
Timeline
Generic
Kalpeshkumar Hegde

Kalpeshkumar Hegde

Helsinki

Summary

To be a helpful as a part of Team, to strategize, guide and develop to scale the organizations. Resourceful Vice President with over 10 years of results-oriented experience in business intelligence and operations management. Culturally-sensitive and ethical professional with demonstrated success in developing and implementing optimized solutions. Versatile leader recognized for driving results in collaborative, inclusive manner.

Overview

2
2
years of professional experience
1
1
Certification

Work History

ASSOCIATE VP Operations

Labsystems Diagnostics
HELSINKI
07.2022 - Current
  • Support all operations pertaining to production activities and Supply Chain Management for efficient execution
  • Coordinate SAP Production orders and planning by ensuring alignment of actual production plan with SAP BOM calculation accuracy
  • Improve operational management systems, processes and best practices as per QMS, ISO 13485 and IVDR requirements
  • Manage production costs with efficient inventory management, vendor negotiations and JIT planning
  • Regularly interact with the Sales team for Demand planning for production
  • Meet local customers for their orders and forecast
  • Coordinate with Finnish Universities for Technical collaboration and projects
  • Create backup vendors for key raw material
  • Support Business Development initiatives to collaborate with European Universities/Customers/Vendors
  • Send regular reports on weekly activities.

Head Operations Manager

Biosense Technologies Pvt Ltd
  • To take responsibilities of entire of operations for the company and report to CEO and Directors
  • To take charge of departments viz
  • Manufacturing, Purchase, Logistics, Customer Support, Quality Control, Stores and Customer Support and upcoming infrastructure
  • To ensure Inventory control and supply chain and work in close ordinance with finance to ensure maximum utilization of cash flow
  • Development of Manufacturing team and infrastructure to ensure the production capacity is increased so as to meet the demands of the organization
  • To work in closely with sales team to ensure procurement, manufacturing is done with optimum quality for timely delivery of orders
  • To set up, plan, develop and execute customer support team to ensure best customer support services and delivery on timely basis
  • To develop necessary infrastructure development to grow customer support team
  • To identify companies growing needs of manufacturing and ensure development of infrastructure
  • To be an active part of Company Administrative and infrastructure development activities.

Manager

Thyrocare Technologies Limited

A) Thyrocare Thyroid Clinic

  • To set up Thyrocare Thyroid Clinic for Physical Centers (Mumbai, Kolkata, Delhi, Bhopal) & to role out1000 Franchisee center models across country – Did 300+ in my tenure.
  • Do market analysis and formulate strategies to place products and services to Pan India Location and formulate revenue model for franchisee centers and role out products for these clinics.
  • To handpick staff, Train and deploy physical centers and Franchisee centers.
  • To create and improve end to end process flow for each task and activities involves in setting up the clinics
  • To identify suitable Doctors, Specialist, Technicians and Vendors at be responsible for administrative decision making and seek management inputs to execute.
  • Indulge in various strategical planning processes related to Marketing, Operations, Branding and Delivery of Service leading to organizational growth.

Achievements:

  • 00+ Franchisee centers have been deployed
  • 4 Physical centers have been placed during the tenure

B) Execute Pan India level Projects
● To execute multiple location multiple products camp and control centrally.

Achievements: To highest till date was 1400 patients in 10 locations same day.

  • Contribute in developing IT solutions to simplify processes and develop efficiency.
  • Create SOP for for automation in operational processes of organization and improve quality of service.
  • Develop Process Improvement periodically and ensure automation in Quality Control & QualityAssurance with help of IT reformation.
  • Identify vendors for transforming IT practices and ensure patches enabled in order to enhancethe automation
  • Make optimum utilization of resources and implement cost reduction strategies.
  • Constantly study UI/UX and direct for improvements
  • Change management and training for deployment of new process flow and IT solution.
  • Ensure feedback is studied and optimize to ensure improvement on it.

Education

Master's in philosophy - Hospital and Health Systems Management -

Birla Institute of Technology & Sciences, Pilani

Post Graduate Diploma In Hospital And Healthcare Management -

All India Institute of Local Self Government, Mumbai

Bachelors In Physiotherapy -

Rajiv Gandhi University of Health Sciences

Skills

  • Operations Management
  • Supply Chain Management
  • SAP Production Orders
  • Planning and Coordination
  • Inventory Management
  • Vendor Negotiations
  • Business Development
  • Technical Collaboration
  • Project Management
  • Manufacturing Capacity Planning
  • Quality Management Systems (QMS)
  • ISO 13485, MDSAP and US FDA 510K
  • Team Leadership & Strategic Planning
  • Infrastructure Development
  • Market Analysis & Revenue Modeling
  • Change Management
  • Policy Implementation
  • Strategic Projection of Medical Device Manufacturing
  • Theory of Constraints Implementation for Dev Ops
  • Organizational Growth for Quality Improvement
  • Operational Excellence by Process Automation
  • Cost Reduction by Market Research
  • Judgment and Problem Solving
  • Review and Resolution of Operational Issues

Certification

  • Lead Auditor ISO 13485: 2016, 2018
  • Lean Six Sigma in Quality in Health Care Yellow Belt, 2015
  • Lean Six Sigma Quality in Health Care Green Belt, 2014

Accomplishments

  • Biosense Technologies Pvt Ltd - A wholly owned subsidiary of Tulip diagnostics
  • Infra Projects
  • A9 Plant, Bhumi Industrial Park - Recently Completed
  • A1 Plant, Bhumi Industrial Park - Nearing Completion
  • Revamping Wagle Industrial Estate, Thane Plant
  • Setting up Andra Pradesh MedTech Zone, Vishakapatnam Plant
  • Setup Research and Development Center in Thane
  • Setting up Ambernath Plant for N95 Mask Production.
  • Strategic Projects
  • Setting up change management in overall department level Organization
  • Introducing and Establishing Contractual work culture and Medical process Outsourcing
  • Introducing automation in packaging and scaling up production with effective machines
  • Introducing Theory of Constraint concept for manufacturing
  • Operational
  • 10 x Growth in manufacturing of goods with reduced impact on cash flow
  • Developing more than 15 channel partner for Logistics support including Cold chain logistics to Online sales platform
  • Served more than 1/5th of Covid VTM kits during Lockdown
  • Participated as Delegate at World Health Organization
  • Andhra Pradesh MedTech Zone (AMTZ), Vizag headed a meet up of WHO in the medical device and diagnostic domains as a part of the South-East Asian Regulatory Network (SEARN)
  • Participated as Delegate at NITI Aayog
  • Government of India think-tank NITI Aayog in its delegation where it proposed to bring all medical devices under one regulatory regime in a phased manner and have a separate Medical Devices Administration (MDA) with four divisions. Where the delegated discussed the key features of the draft Medical Devices Bill. Where the new regime aimed to bring in ease of doing business, as the NITI Aayog also proposed to do away with the need to have manufacturing licences to register a medical device or get a certificate of compliance.

Previous Associations

  • Biosense Technologies Pvt Ltd, Head Operations Manager, To take responsibilities of entire of operations for the company and report to CEO and Directors., To take charge of departments viz. Manufacturing, Purchase, Logistics, Customer Support, Quality Control, Stores and Customer Support and upcoming infrastructure, To ensure Inventory control and supply chain and work in close ordinance with finance to ensure maximum utilization of cash flow., Development of Manufacturing team and infrastructure to ensure the production capacity is increased so as to meet the demands of the organization., To work in closely with sales team to ensure procurement, manufacturing is done with optimum quality for timely delivery of orders., To set up, plan, develop and execute customer support team to ensure best customer support services and delivery on timely basis., To develop necessary infrastructure development to grow customer support team, To identify companies growing needs of manufacturing and ensure development of infrastructure., To be an active part of Company Administrative and infrastructure development activities., 08/01/17, 05/31/22
  • Thyrocare Technologies Limited, Manager, 11/02/15, 07/26/15
  • Cosmopolitan Diagnostics & Clinics, Manager - Business Development & Operations, Indulge in various strategical planning processes related to Marketing, Operations, Branding and Delivery of Service leading to organizational growth, Develop SOP for operational processes of organization and improve quality of service., Demonstrate judgment & self sufficiency in effective problem solving while serving as the administration & operational resources for the organization., Take corrective action in situations requiring immediate intervention, including interpretation & administration of organization policy & work rules., Make optimum utilization of resources and implement cost reduction strategies, Ensure efficient management & smooth functioning of Corporate Wellness., 07/01/13, 09/30/15
  • Padmini Hospital, Administrative Executive, Review & resolutions of operational issues & personnel conflicts in order to assure smooth functioning of the organization., Supervise & control leadership, planning, staff management, patient management & operational oversight so that the organization can achieve its goal of providing superior customer service & excellent medical care to patients., Implementation of policies & guidelines in accordance with compliance regulations & conducting technical training programs., Work In Liason with the Insurance company & TPA for all In House claims., 08/10/12, 06/21/13
  • National Hospital, Hospital Manager, Supervise & control leadership, planning, staff management, patient management & operational oversight so that the organization can achieve its goal of providing superior customer service & excellent medical care to patients., Application of strategies & procedures for continual quality improvement., Implementation of policies & guidelines in accordance with compliance regulations & conducting technical training programs., Work with multiple industries and populations to address, contain and reduce healthcare costs related to preventive care., Review & resolutions of operational issues & personnel conflicts in order to assure smooth functioning of the organization., 01/13/12, 07/31/12

Current Association

Labsystems Diagnostics, AVP Operations, Support all operations pertaining to production activities and Supply Chain Management for efficient execution, Coordinate SAP Production orders and planning by ensuring alignment of actual production plan with SAP BOM calculation accuracy., Improve operational management systems, processes and best practices as per QMS, ISO 13485 and IVDR requirements, Manage production costs with efficient inventory management, vendor negotiations and JIT planning, Regularly interact with the Sales team for Demand planning for production, Meet local customers for their orders and forecast, Coordinate with Finnish Universities for Technical collaboration and projects, Create backup vendors for key raw material, Support Business Development initiatives to collaborate with European Universities/Customers/Vendors, Send regular reports on weekly activities, 06/01/22

Personal Information

  • Date of Birth: 08/24/89
  • Gender: Male

Languages

  • English
  • Hindi
  • Marathi

Training

  • Healthcare MDP Marketing in Healthcare Services, 08, 2014
  • Healthcare MDP Operational Excellence in Healthcare, 08, 2015

Timeline

ASSOCIATE VP Operations

Labsystems Diagnostics
07.2022 - Current

Head Operations Manager

Biosense Technologies Pvt Ltd

Manager

Thyrocare Technologies Limited

Master's in philosophy - Hospital and Health Systems Management -

Birla Institute of Technology & Sciences, Pilani

Post Graduate Diploma In Hospital And Healthcare Management -

All India Institute of Local Self Government, Mumbai

Bachelors In Physiotherapy -

Rajiv Gandhi University of Health Sciences
Kalpeshkumar Hegde