Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Karthikeyan Sivaperumal

Helsinki,18

Summary

Dedicated and results-driven professional with over 7 years' experience in people management, coaching, and performance optimization. Proven ability to mentor teams, enhance productivity, and maintain high service standards. Skilled at identifying trends, improving processes, and fostering a positive, "One Team, One Goal" culture. Adept in data analysis, Microsoft Office, and multi-system navigation to track metrics and support decision-making.

Overview

13
13
years of professional experience
1
1
Certification

Work History

HR Manager

Continental Crafts
04.2023 - Current
  • Lead coaching sessions for staff to improve performance and achieve business goals.
  • Monitor daily performance metrics, including conformance, productivity, and follow-up completion.
  • Provide mentorship, troubleshoot team challenges, and ensure smooth communication across departments.
  • Implement process improvements in line with organizational strategies, boosting efficiency.

HR Manager

Key Tech Solutions
11.2021 - 03.2023
  • Oversaw team productivity by monitoring performance data and identifying areas for improvement.
  • Provided guidance and support to staff, addressing escalations in real-time.
  • Developed HR policies and trained employees on new systems and procedures.
  • Used analytical insights to refine team workflows and service delivery.

HR Administrator

Epzsun Technologies
05.2017 - 07.2019
  • Led training programs and supported staff in meeting performance benchmarks.
  • Ensured accurate daily reporting and reviewed metrics to maintain operational standards.
  • Partnered with managers to resolve employee concerns promptly and constructively.

Assistant Professor (Human Resource Management)

St. Mary's College
06.2014 - 01.2015
  • Delivered engaging lectures and coaching to final-year students in HR management.
  • Monitored student performance metrics and implemented individualized improvement strategies.

Edge Coordinator

Tata Interactive Systems
10.2012 - 04.2014
  • Conducted live monitoring and training sessions for educators on technical systems.
  • Provided ongoing coaching, troubleshooting, and process support to ensure effective system use.
  • Acted as a liaison between teaching staff and technical support, facilitating quick resolution of issues.

Education

MBA - Human Resource Management

Infant Jesus Engineering College
01.2012

BCA -

St. Mary's College
01.2010

Skills

  • Team Coaching & Mentorship
  • Performance Metrics Analysis
  • Process Improvement (PPI)
  • Customer & Colleague Support
  • Conflict Resolution & Communication
  • Training & Development
  • MS Office Suite
  • Multi-System Navigation
  • Organizational & Time Management

Certification

  • Phonetics, Skills Hub, 2023
  • Data Analysis, 2022

Timeline

HR Manager

Continental Crafts
04.2023 - Current

HR Manager

Key Tech Solutions
11.2021 - 03.2023

HR Administrator

Epzsun Technologies
05.2017 - 07.2019

Assistant Professor (Human Resource Management)

St. Mary's College
06.2014 - 01.2015

Edge Coordinator

Tata Interactive Systems
10.2012 - 04.2014

MBA - Human Resource Management

Infant Jesus Engineering College

BCA -

St. Mary's College
Karthikeyan Sivaperumal