Katja Käräjämies
Tampere / Helsinki
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
33
33
years of professional experience
Work History
Sales Representative
Loihe Oy
08.2021 - Current
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Identified and tapped into new markets, significantly expanding customer base.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Telemarketer B-2-B
Elisa Oyj
01.2020 - 07.2021
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Generated new leads through targeted cold calling efforts, expanding the company''s client base.
- Completed daily and weekly sales reporting using assigned tools.
- Informed current and prospective customers of promotions and new or upgraded products.
Sales associate
Lucky Brand
01.2016 - 09.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Administration Assistant
Bronto Skylift Inc
01.2013 - 01.2016
- General Administration
- Local HR support
- US marketing support and being part of the global Bronto Marketing Group
- Innovating and opening the Global online Bronto store for business give aways
- Responsible for assortment decisions of promotional items and Business give aways globally
- Recorded expenses and maintained accounting records.
- Executed record filing system to improve document organization and management.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
Sales manager
Oy Anglo Nordic Ab
01.2004 - 12.2007
- Heading responsibility for department of business gifts
- Communication with principals abroad
- Budget planning and strategic planning
- Analysis of profitability
- Assortment decisions and pricing
Sales Representative
Oy Anglo Nordic Ab
01.1996 - 12.2004
Office Worker
Oy Anglo Nordic Ab
01.1992 - 01.1996
Education
BBA - Business Administration And Management
Haaga-Helia University of Applied Sciences
Helsinki, FinlandSkills
- Great communication
- Deep knowledge of sales and purchasing
- Budget and strategic planning
- Analysis of profitability
- Result oriented
- Manage many tasks at once
- Teamwork and Collaboration
- Friendly, Positive Attitude
References
- Leo-Dan Bensky, Oy Anglo Nordic Ab
- Antti Rauhala, Bronto Skylift Oy
- Carol Fontaine, Lucky Brand
- Jani Peltonen, Elisa Oyj
Additional Information
NATIONALITY: Finnish, U.S. citizen.
Personal Information
Nationality: Finnish US citizen
Timeline
Sales Representative
Loihe Oy
08.2021 - Current
Telemarketer B-2-B
Elisa Oyj
01.2020 - 07.2021
Sales associate
Lucky Brand
01.2016 - 09.2017
Administration Assistant
Bronto Skylift Inc
01.2013 - 01.2016
Sales manager
Oy Anglo Nordic Ab
01.2004 - 12.2007
Sales Representative
Oy Anglo Nordic Ab
01.1996 - 12.2004
Office Worker
Oy Anglo Nordic Ab
01.1992 - 01.1996
BBA - Business Administration And Management
Haaga-Helia University of Applied Sciences
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