Katriina Kurki
Lieto,19
Summary
Proven Solutions Specialist with a track record of enhancing client satisfaction at Kela, the Social Insurance Institution of Finland, by efficiently managing benefit applications. Skilled in public administration and teamwork, my decision-making prowess and attention to detail have significantly improved operational efficiency.
Overview
7
7
years of professional experience
Work History
Solutions Specialist
Kela, the Social Insurance Institution of Finland
09.2018 - 02.2024
I worked at Kela´s centre for International affairs. I made decisions on benefit applications on international situations.
Warehouse Worker
Kelly Services
11.2017 - 02.2018
Loaded material from storage to be sent to correct shops.
Solutions Specialist
Kela, the Social Insurance Institution of Finland
04.2017 - 09.2017
I made decisions on client´s general housing allowance applications.
Education
BBA - Business Administration
Turku University of Applied Sciences
Turku, Finland05.2016
Vocational Qualification in Business -
Turku Vocational Institite
Turku, Finland05.2012
High School Diploma -
Liedon Lukio
Lieto, Finland07.2007
Skills
Public administration
Teamwork and Collaboration
Problem-Solving
Multitasking Abilities
Organizational Skills
Decision-Making
Customer service
Attention to Detail
Picking and Packing
Efficient
Punctual and Dependable
Languages
Finnish
Native language
English
Advanced
C1
Swedish
Intermediate
B1
Timeline
Solutions Specialist
Kela, the Social Insurance Institution of Finland
09.2018 - 02.2024
Warehouse Worker
Kelly Services
11.2017 - 02.2018
Solutions Specialist
Kela, the Social Insurance Institution of Finland
04.2017 - 09.2017
BBA - Business Administration
Turku University of Applied Sciences
Vocational Qualification in Business -
Turku Vocational Institite
High School Diploma -
Liedon Lukio
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