
Dedicated and reliable professional with experience in cleaning management and hospitality customer service supervision. Strong leadership skills with a proven ability to manage teams, maintain high standards of cleanliness and service, and ensure customer satisfaction in fast-paced environments.
Maintained cleanliness of dining areas, kitchen, and restrooms to meet hygiene and safety standards. Assisted with waste disposal, restocking supplies, and ensuring a clean, organized environment for staff and customers.
Managed daily cleaning operations and supervised cleaning staff. Ensured high standards of cleanliness, hygiene, and safety at all times.
Supervised front-of-house staff to ensure excellent customer service in restaurant and hotel settings. Handled guest enquiries, resolved issues, and supported daily operations.
Staff supervision and team coordination
Health, safety, and hygiene compliance
Scheduling and time management
Quality control and inspections
Inventory and supply management
Occupational Safety Certificate