KYUNGSUN CHOI
Akaa
Summary
Dynamic Shop Manager at ValleyCong Oy with proven expertise in team leadership and inventory control. Enhanced customer satisfaction through strategic service initiatives and effective staff training. Proficient in ERP systems, ensuring seamless operations and quality management in the clothing industry. Committed to driving results and fostering a collaborative work environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Shop Manager
ValleyCong Oy
Tampere
09.2023 - Current
- Managed daily shop operations and ensured optimal staffing levels.
- Implemented inventory control measures to maintain stock accuracy.
- Supervised team members, providing guidance and training on best practices.
- Developed customer service strategies to enhance client satisfaction.
- Monitored staff performance and provided feedback and guidance as necessary.
- Resolved customer complaints promptly and professionally.
Internship - Asian Market search
Pyynikin Brewing Company
02.2019 - 05.2019
- Research entry to Asian Market
Internship - Worked as an elf
Santa Claus' main post office
04.2018 - 04.2018
Factory worker
SPL (South Pacific Laundry)
02.2016 - 09.2016
Assistant chief
Kyungseung.co.,ltd
01.2011 - 12.2015
- Export/import duties in the clothing and fashion industry.
- Supervised the production and quality of the factory.
- Contact working with the USA buyers and an agency in Hong Kong.
- Organized transport and prepared customs documents using the erp system.
- Assistant costing and scheduling
Education
BBA -
Häme University of Applied Science
FINLAND08.2025
International export competence -
Tampere University of applied sciences
FINLAND01.2019
Bachelor degree - English Language & Literature
Kyungpook national university
KOREA01.2011
certificate - ESL, Teaching Young Learners, Hospitality Management Preparation, TESOL course
Greystone College
CANADA01.2010
Highschool -
Sawoo Highschool
KOREA01.2005
Skills
- Team leadership
- Inventory control
- Proficient with MS Office (Word, Excel, PowerPoint)
- Experienced in ERP (enterprise resource planning)
- Customer service
Certification
HYGIENIA PASSPORT
Part Time Work Experience
- MUJI (無印良品), KOREA, Sales person, 07/2008, 12/2008
- JeongIl English private institute, KOREA, English Teacher, 01/2008, 05/2008
Laguage
Korean
First Language
English
Proficient (C2)
C2
Finnish
Intermediate (B1)
B1
Japanese
Beginner
A1
Timeline
Shop Manager
ValleyCong Oy
09.2023 - Current
Internship - Asian Market search
Pyynikin Brewing Company
02.2019 - 05.2019
Internship - Worked as an elf
Santa Claus' main post office
04.2018 - 04.2018
Factory worker
SPL (South Pacific Laundry)
02.2016 - 09.2016
Assistant chief
Kyungseung.co.,ltd
01.2011 - 12.2015
BBA -
Häme University of Applied Science
International export competence -
Tampere University of applied sciences
Bachelor degree - English Language & Literature
Kyungpook national university
certificate - ESL, Teaching Young Learners, Hospitality Management Preparation, TESOL course
Greystone College
Highschool -
Sawoo Highschool
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