Lahiru Deemal Bopitiya
Tampere,11
Summary
Results-driven professional with expertise in account management, marketing strategy formulation, and operations oversight. Demonstrates strong organizational acumen and a deep understanding of profit and loss dynamics to drive business success. Adept at fostering customer-oriented solutions while leveraging IT proficiency to streamline processes and enhance operational efficiency. Committed to delivering measurable outcomes through strategic planning and effective execution.
Overview
20
20
years of professional experience
Work History
Country Business Manager
A. Baur and Co. (Pvt.) Ltd
06.2017 - 06.2023
- Managed inventory levels to optimise stock control and minimise waste.
- Built and maintained strong relationships with key clients and stakeholders to secure repeat business.
- Cultivated a customer-centric approach, leading to improved customer satisfaction and loyalty.
- Monitored and reported on key performance indicators to senior management, making recommendations for improvements.
- Managed financial operations, including budget forecasting, expense control, and profitability analysis.
- Engaged in continuous learning to stay abreast of industry developments and best practices.
- Implemented process improvements to enhance efficiency and productivity across the organisation.
- Conducted comprehensive risk assessments to mitigate potential obstacles to business growth.
- Negotiated contracts with suppliers and vendors, achieving cost reductions whilst maintaining quality standards.
- Facilitated regular team meetings to discuss progress, address issues, and align on objectives.
- Directed sales strategies, setting targets and motivating the sales team to exceed expectations.
- Coordinated logistics and supply chain operations to ensure timely delivery of products and services.
- Analysed market trends and competitor activity to inform strategic decision-making processes.
- Streamlined operational processes through the integration of new technology solutions.
- Represented the company at industry events and conferences, enhancing brand visibility.
- Oversaw recruitment, training, and development of staff to foster a high-performing team environment.
Assistant Manager
A. Baur and Co. (Pvt.) Ltd.
01.2015 - 05.2017
- Organised staff training sessions on new product ranges, enhancing team knowledge and sales skills.
- Implemented promotional campaigns, ensuring staff were briefed and displays correctly arranged.
- Managed team rosters to guarantee optimal staffing levels during peak and off-peak hours.
- Prepared detailed reports on weekly sales, expenses, and staff productivity for management review.
- Coordinated strategic plans for administrative services management and optimisation to best use available resources.
Executive
A. Baur and Co. (Pvt.) Ltd
01.2009 - 12.2014
Medical Delegate
A. Baur and Co. (Pvt.) Ltd
11.2003 - 12.2008
Education
Master of Business Administration - Business Management
University of Southern Queensland- Australia
AustraliaPostgraduate Diploma of Marketing - Marketing
The Chartered Institute of Marketing -UK
London, United KingdomSkills
- Account management
- Profit and loss understanding
- Marketing strategy formulation
- Customer orientation
- Operations oversight
- IT Proficiency
- Organisational acumen
Languages
English
Proficient
C2
Reference
- Mr. Nilanga Samarasinghe -COO
- Mr Nishantha Weerasinghe - Deputy Managing Director
Contact information will be provided upon request
Timeline
Country Business Manager
A. Baur and Co. (Pvt.) Ltd
06.2017 - 06.2023
Assistant Manager
A. Baur and Co. (Pvt.) Ltd.
01.2015 - 05.2017
Executive
A. Baur and Co. (Pvt.) Ltd
01.2009 - 12.2014
Medical Delegate
A. Baur and Co. (Pvt.) Ltd
11.2003 - 12.2008
Postgraduate Diploma of Marketing - Marketing
The Chartered Institute of Marketing -UK
Master of Business Administration - Business Management
University of Southern Queensland- Australia
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