Summary
Overview
Work history
Education
Skills
Work availability
Timeline
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Ritesh Karn

Hotel Restaurant Manager
Kotka,Central Finland

Summary

Accomplished professional with expertise in customer satisfaction enhancement, financial budgeting, and marketing campaign execution. Demonstrates proficiency in supplier relationship maintenance, menu creation and pricing, and hospitality law knowledge. Skilled in technical equipment operation and room booking software, with a strong background in food and beverage operations and corporate hospitality. Adept at proactive leadership, financial reporting, basic accounting principles, hotel inventory management, food and beverage knowledge, and staff management. Committed to leveraging skills to drive organisational success within the hospitality industry.

Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background.

Goal-focused Waiter well-versed in gastropub and restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Veteran professional skilled in maximising patron turnover without sacrificing service.

Outgoing Waiter eager to assist team and willing to take on any task. Experienced at helping guests feel welcome while responding to questions in friendly and knowledgeable manner. Brings five years of fine dining experience.

Customer-focused professional experienced in order taking and food delivery. Offers fast, quality service with expert knowledge of menu and service practices. History building customer loyalty and earning repeat business.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work history

Restaurant waiter

Saathibhai OY
Kotka
04.2025 - Current
  • Enhanced customer dining experience by providing top-notch service.
  • Perfected the art of upselling beverages and desserts for profit maximisation.
  • Promoted daily specials and limited-time offerings to increase sales.
  • Demonstrated excellent communication skills whilst taking orders from guests.
  • Handled cash register operations, ensuring accurate transactions.

Waiter and Kitchen Helper

Palcha OY
Hamina
04.2024 - 02.2025
  • Worked collaboratively with kitchen staff for efficient service delivery.
  • Upheld health and safety standards by regularly sanitising hands and work areas.
  • Maintained professional appearance throughout shifts, reflecting positively on establishment image.
  • Demonstrated proficiency in using Point of Sale systems for accurate billing.
  • Handled payment transactions to guarantee smooth customer checkout process.

Assistant Manager

La Plaza Restaurant and Bar
Kathmandu Nepal
01.2021 - 09.2023
  • Minimised inventory loss for improved profit margins.
  • Delegated tasks to team members efficiently improving overall productivity.
  • Managed cash registers accurately reducing discrepancies at end of day reconciliation.
  • Ensured health and safety compliance, maintaining a safe working environment for all staff members.

Guest Relation Officer

Hotel Mystic Mountain
Kathmandu
05.2019 - 11.2020
  • Managed front desk operations to streamline check-in and checkout processes.
  • Enhanced guest satisfaction by promptly addressing inquiries and complaints.
  • Utilised customer relationship management software effectively for better record keeping.
  • Boosted hotel reputation with professional handling of guest relations issues.

Education

Bachelor in Hospitality Management - Hospitality

Ritz Hospitality Management College
Nepal
05.2011 - 04.2015

Skills

  • Customer satisfaction enhancement
  • Financial budgeting
  • Marketing campaign execution
  • Supplier relationship maintenance
  • Menu creation and pricing
  • Hospitality law knowledge
  • Technical equipment operation
  • Room booking software proficiency
  • Food and beverage operations
  • Corporate hospitality
  • Hotel law familiarity
  • Proactive leadership
  • Financial reporting
  • Basic accounting principles
  • Hotel inventory management
  • Food and beverage knowledge
  • Staff management

Line cooking experience

Dining room layout planning

Tray carrying proficiency

Table rotation co-ordination

Hospitality industry experience

High-Speed service delivery

Flexible schedule availability

Table setting procedures

Tactful up-selling

Time management efficiency

Serving etiquette

Knowledge of dietary restrictions

Listening proficiency

Customer preferences tracking

Culinary terminology familiarity

Guest satisfaction assessment

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Restaurant waiter

Saathibhai OY
04.2025 - Current

Waiter and Kitchen Helper

Palcha OY
04.2024 - 02.2025

Assistant Manager

La Plaza Restaurant and Bar
01.2021 - 09.2023

Guest Relation Officer

Hotel Mystic Mountain
05.2019 - 11.2020

Bachelor in Hospitality Management - Hospitality

Ritz Hospitality Management College
05.2011 - 04.2015
Ritesh KarnHotel Restaurant Manager