Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
Lisbeth Konsin

Lisbeth Konsin

Summary

Always try to be better in what you do.

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Also deep understanding of sales operations.

Overview

36
36
years of professional experience

Work History

Office Manager

Mercantem Oy / Lasso Drinks
12.2016 - Current
  • Customer service, telephone sales and marketing as well as offers and complaints
  • HR, supervisor
  • Processing of purchase and sales orders, inventory
  • Customer-, price- and product registers
  • Purchase and sales invoicing
  • Reporting (Official and partners; licenses quarterly)
  • Import and export logistics

Marketing Assistant

Oy Orient - Occident Ltd
05.2004 - 04.2016
  • Customer service and marketing
  • Processing of purchase and sales orders, inventory
  • Customer-, price- and product registers
  • Sales invoicing
  • Benchmarking and allocation of new development projects
  • Process development, introduction and implementation, monitoring
  • Support for the digital operating environment and organizational communication
  • Introducing and supervising new operating models

Accounting Assistant

Lastentarvike Oy
11.2002 - 05.2004
  • Cash flow, advance accounting and cash system support person
  • Sales and inventory
  • reclamation and warranty issues

Customer Service Manager

HPY, Elisa Communications Oyj
05.1997 - 11.2002
  • Salesperson and tutor (telephone operator's store)
  • Customer Service Manager, Contact Center - Team Leader

Assistant

Noppakuutio Oy
11.1994 - 01.1997
  • Financial and personnel administrative tasks ( Three companies, one owner)

Receptionist

Bonus Inn
02.1994 - 05.1994
  • Night porter, reception duties and customer transport

(hotel-Airport-hotel)

Receptionist / Reception Manager

Gustavelund
09.1992 - 06.1993
  • Reception tasks and internship period as deputy reception manager

Waitress / Restaurant Hostess

Palace Hôtel
09.1988 - 12.1989
  • Floor waitress; breakfast and room service
  • Restaurant hostess; planning and supervising work shifts, interior decorating

Education

Vocational Degree in Foreign Trade -

EDUPOLI / Careeria
01.2019

- Implementation of commercial connections

- Implementation of trade agreements

Handling of Complaints And Product Inspection -

Private Education Organized B Chamber of Commerce
01-2015

Work Time Management -

Rastor
01.2015

Team Leader Training Program -

Markkinointi Instituutti
01.2002

- Teamwork and managerial skills

- Development in teamwork

- Financial monitoring

- Information policy

Partial Diploma of Professional Salesman's Degree -

Lahden Ammatillinen Aikuiskoulutuskeskus
01.1998

Development of Environmental Management -

Amm. Aikuiskoulutuskeskus
01.1997

Hotel And Restaurant Manager -

Nylands Hotell- Och Restaurangskola
01.1993

Scholarship for achievements in studies

Secondary School Graduate -

Helsingin I Normaalikoulu
01.1987

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Sales
  • Purchase
  • Marketing

Languages

Swedish, Finnish
Native language
English
Advanced
C1

Hobbies

- Restoring and upholstery of old furniture

- Exercise in various forms


Timeline

Office Manager - Mercantem Oy / Lasso Drinks
12.2016 - Current
Marketing Assistant - Oy Orient - Occident Ltd
05.2004 - 04.2016
Accounting Assistant - Lastentarvike Oy
11.2002 - 05.2004
Customer Service Manager - HPY, Elisa Communications Oyj
05.1997 - 11.2002
Assistant - Noppakuutio Oy
11.1994 - 01.1997
Receptionist - Bonus Inn
02.1994 - 05.1994
Receptionist / Reception Manager - Gustavelund
09.1992 - 06.1993
Waitress / Restaurant Hostess - Palace Hôtel
09.1988 - 12.1989
EDUPOLI / Careeria - Vocational Degree in Foreign Trade,
Private Education Organized B Chamber of Commerce - Handling of Complaints And Product Inspection,
Rastor - Work Time Management,
Markkinointi Instituutti - Team Leader Training Program,
Lahden Ammatillinen Aikuiskoulutuskeskus - Partial Diploma of Professional Salesman's Degree,
Amm. Aikuiskoulutuskeskus - Development of Environmental Management,
Nylands Hotell- Och Restaurangskola - Hotel And Restaurant Manager,
Helsingin I Normaalikoulu - Secondary School Graduate,
Lisbeth Konsin