Madison Finnigan Kilby
San Casciano Val di Pesa
Summary
Motivated and detail-oriented professional with experience in immigration case coordination, client advisory, and cross-border administrative processes. Skilled in preparing legal documentation, guiding clients through complex bureaucratic procedures, and managing sensitive information with accuracy and confidentiality. Background includes visa coordination in Italy, high-volume client communication, and work in compliance-driven corporate environments. Passionate about pursuing a career in law with a focus on immigration, international mobility, and government processes.
Overview
4
4
years of professional experience
Work History
Visa Coordinator
Smart Move Italy
11.2024 - Current
- Coordinated Italian visa and residency applications for over 120 international clients, providing guidance through bureaucratic processes and document preparation.
- Prepared application kits, tracked deadlines, and liaised with consulates, Questure, and government offices to ensure timely submissions.
- Communicated complex immigration requirements clearly and professionally to clients.
- Managed documentation and compliance for international relocations, ensuring adherence to regulatory standards.
- Streamlined communication between clients and internal teams, improving project tracking and efficiency.
- Assisted in training new staff on operational procedures and company systems to ensure consistency in service delivery.
Marketing Associate
International Paper
05.2023 - 06.2024
- Oversaw the production of social media content, collaborating with a third-party brand agency to create engaging campaigns aligned with economic, political, and market trends.
- Developed content plans, timelines, and cross-channel strategies supporting brand awareness and safety initiatives.
- Contributed to the development of professionally produced safety videos, providing creative direction and brand guidance.
- Supported ABM campaign creation using platforms such as 6Sense and Bombora, performing market research and segmentation.
- Enhanced website performance and exposure through SEO practices, Google tags, and engagement measurement using Salesforce.
- Collaborated with internal teams to refine messaging, ensure brand consistency, and execute multi-step marketing strategies.
Administrative Assistant
Protection Unlimited
09.2021 - 04.2023
- Managed sensitive client information, maintaining confidentiality and adhering to internal documentation procedures.
- Prepared written materials, updated company records, and supported clients through administrative processes.
- Organized schedules, coordinated meetings, and ensured accurate filing—strengthening administrative skills essential for legal case management.
- Developed clear and structured communications, contributing to improved client understanding and engagement.
- Served as the sole marketer responsible for managing the company’s social media presence, branding, and external collateral.
- Designed on-brand content and maintained a cohesive color palette and imagery across marketing channels.
Education
Bachelor of Arts - International Business And Languages
University of Memphis
Memphis, TN, USA08.2023
Skills
- Immigration Case Coordination & Documentation
- Legal Form Preparation & Document Review
- Client Advisory & Cross-Cultural Communication
- Government Procedure Navigation (Consulates, Questura, Sportello Amico)
- Confidential Data Handling & Compliance Awareness
LANGUAGES
English - Native
Spanish - Fluent
Italian - Advanced
Timeline
Visa Coordinator
Smart Move Italy
11.2024 - Current
Marketing Associate
International Paper
05.2023 - 06.2024
Administrative Assistant
Protection Unlimited
09.2021 - 04.2023
Bachelor of Arts - International Business And Languages
University of Memphis