Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Mainul Hasan Riyad

Kerava,Lapland

Summary

Personable individual with strong work ethic and keen desire to excel in restaurant industry. Possesses excellent customer service and communication skills, paired with background in teamwork and problem-solving. Ready to contribute to creating positive dining experience and enhancing customer satisfaction.

Overview

3
3
years of professional experience
1
1
year of post-secondary education

Work history

Restaurant worker

Himu Oy ( Chitir Chicken Pasila )
Helsinki, Finland
11.2023 - Current

 Greet customers in a friendly and professional manner

 Take and serve food and beverage orders accurately

 Ensure dining areas are clean, well-stocked, and presentable

 Assist with basic food preparation and kitchen tasks as needed

 Operate cash register, process payments, and provide receipts

 Maintain hygiene and food safety standards at all times

 Work collaboratively with team members to ensure efficient service

 Refill condiments, utensils, and napkins at stations or tables

 Handle customer complaints or refer them to the manager as needed

 Support opening and closing duties as assigned

Restaurant worker

Carnis Oy ( McDonalds )
Helsinki, Finland
08.2022 - 08.2023
  • Collaborated closely with other staff members fostering a team-oriented environment.
  • Coordinated with kitchen staff for timely delivery of orders.
  • Kept up-to-date with new promotions or menu changes, delivering accurate information to customers.
  • Served food and beverages efficiently to provide seamless service experience for guests.
  • Assisted in kitchen operations for smooth functioning of restaurant services.
  • Handled customer complaints professionally, ensuring their satisfaction at all times.

Restaurant worker

Burger Company Helsinki
Helsinki, Finland
05.2022 - 07.2022
  • Participated in training sessions to improve skills and performance.
  • Performed cash handling tasks to ensure accurate transactions.
  • Assisted in kitchen operations for smooth functioning of restaurant services.
  • Ensured cleanliness in the dining area, contributing to a pleasant dining environment.

Education

Certificate of Higher Education - First Level Management Degree Programme ( Team Leader )

Keuda
Järvenpää
01.2024 - 11.2024

Skills

  • Customer service
  • Cash handling
  • Food safety
  • Order processing
  • Team collaboration
  • Time management
  • Training support
  • Patience under pressure
  • Positive attitude

Languages

English
Fluent
Finnish
Elementary (A2)

Timeline

Certificate of Higher Education - First Level Management Degree Programme ( Team Leader )

Keuda
01.2024 - 11.2024

Restaurant worker

Himu Oy ( Chitir Chicken Pasila )
11.2023 - Current

Restaurant worker

Carnis Oy ( McDonalds )
08.2022 - 08.2023

Restaurant worker

Burger Company Helsinki
05.2022 - 07.2022
Mainul Hasan Riyad