Mari Sarap
Helsinki,18
Summary
As a highly motivated and dedicated professional with a Bachelor's degree (Honours) in International Business, I am actively seeking a position in this field. My academic background and strong work ethic have provided me with a solid foundation in international business principles and a commitment to excellence. I am known for my independent working style, reliability, and strong ability to prioritize tasks effectively.
Overview
5
5
years of professional experience
1
1
Certification
Work History
E-Commerce Manager and Marketing Assistant
Cerbos OÜ
10.2023 - Current
- Boosted online sales by implementing targeted marketing campaigns and optimizing website content.
- Enhanced user experience with intuitive site navigation, compelling product descriptions, and visually appealing design elements.
- Helped to create a new website in collaboration with an IT company.
- Developed successful promotional strategies to drive increased traffic and revenue during peak shopping seasons.
- Analyzed sales trends, identifying opportunities for growth and proactively addressing underperforming categories or products.
Customer Service Representative
StepUp Digital
02.2024 - 07.2024
- Answered customer emails and calls, providing information and resolving issues.
- Made outbound calls to customers in Denmark for follow-ups and updates.
- Registered and updated customer information in the database.
- Created content for newsletters, blogs, and social media.
- Designed and sent email marketing campaigns, analyzing their performance.
Virtual Assistant
Moving Talent
03.2023 - 03.2023
- Assisting with technical aspects of the virtual conference platform, such as troubleshooting issues and providing guidance to participants
- Providing customer support and responding to inquiries via chat or phone
- Assisting with any other tasks related to the virtual conference.
Logistics associate
DSV
01.2020 - 01.2023
- Processing customer orders and picking items from the warehouse based on the order details
- Packing items securely for shipment, following appropriate packaging guidelines
- Reporting and addressing any quality issues or discrepancies promptly
- Maintaining accurate records of inventory
- Generating reports on inventory levels, order fulfillment, and warehouse performance as required
- Coordinating with other warehouse staff, supervisors, and teams to ensure smooth operations
Digital Marketing Assistant
Smartentry LTD
01.2022 - 05.2022
- Conducted extensive market research and analyzed data, leading to the identification of precise target audiences, market trends, and competitor analysis.
- Established and optimized digital content, including website content, blog posts, social media posts, and email newsletters, resulting in increased engagement and brand visibility.
- Played a vital role in developing and executing successful digital marketing campaigns across various online channels, such as social media, email marketing, and search engine optimization (SEO), resulting in measurable growth and increased customer acquisition
- Staying up-to-date with the latest digital marketing trends, tools, and best practices.
Education
Bachelor of Arts - (First-class Honours) International Business
Coventry University
06.2023
AP - Marketing Management
International Business Academy Kolding
06.2022
Skills
- Time Management abilities, organizational skills
- Effective Communication, teamwork, customer service
- Multilingualism
- Demonstrated skills in using Microsoft Outlook, Word, and Excel, enhancing productivity and data management
- Problem-Solving, analytical skills
- Adaptability
- Sales/Marketing Skills
- Creating graphical content using Adobe Photoshop and Canva
- Experienced in creating and managing websites with expertise in PrestaShop and WordPress
Certification
The Fundamentals of Digital Marketing - Google Digital Garage
SEO - HubSpot Academy
Languages
Estonian
Native language
English
Proficient
C2
Swedish
Intermediate
B1
Finnish
Intermediate
B1
Russian
Upper intermediate
B2
German
Elementary
A2
Danish
Elementary
A2
Timeline
Customer Service Representative
StepUp Digital
02.2024 - 07.2024
E-Commerce Manager and Marketing Assistant
Cerbos OÜ
10.2023 - Current
Virtual Assistant
Moving Talent
03.2023 - 03.2023
Digital Marketing Assistant
Smartentry LTD
01.2022 - 05.2022
Logistics associate
DSV
01.2020 - 01.2023
Bachelor of Arts - (First-class Honours) International Business
Coventry University
AP - Marketing Management
International Business Academy Kolding
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