Hi, I’m
Maria Luisa LOZANO LETELIER
MULTILINGUAL OPERATIONS, EDUCATOR, ADMINISTRATION & CUSTOMER SERVICE PROFESSIONAL
Espoo
Summary
Early Childhood Educator supporting children in a multicultural English-speaking kindergarten in Finland, leading 6–10 structured learning activities per week. Builds inclusive learning routines, strengthens communication, and supports children's well-being through creative, age-appropriate activities. Brings cultural sensitivity and a steady, caring approach to daily classroom life.
Overview
4
Languages
31
years of professional experience
Work History
Honey Monsters
Early Childhood Educator
01.2019 - Current
Job overview
- Dedicated Early Childhood Educator with a passion for fostering a love for learning in a diverse and inclusive English-speaking kindergarten in Finland. Bringing creativity, strong pedagogical and communication skills, and a commitment to the well-being of children. Eager to contribute to the growth and development while embracing opportunities for professional growth.
Entrepreneur Tour Guide and Press Advisor
01.2014 - Current
Job overview
- As an Entrepreneur Tour Guide and Press Advisor in Finland, I specialize in curating extraordinary travel experiences for diverse delegations of all sizes. Whether it's educational tourism, eco-adventures, cultural explorations, sports, leisure, or TV and documentaries, I provide a high standard of service with a focus on excellent customer satisfaction.
NORDIC EXPERIENCE OU
Tour Guide / Tour Leader
01.2014 - Current
Job overview
- Fluent in English, Portuguese, and Spanish, I excel as a Tour Guide and Tour Leader for luxury, VIP, and primarily private groups and delegations in Finland.
Vantaa TulkkiKeskus
Translator and Interpreter
01.2013 - 01.2018
Job overview
- At Vantaa TulkkiKeskus, I served as a Translator and Interpreter, facilitating communication in seminars, schools, offices, etc. I covered diverse areas such as international relations, business, diplomatic settings, student interactions, and government and private sectors.
Easy Travel Marketing
Business Development Manager
01.2015 - 01.2016
Job overview
- In the role of Business Development Manager at Easy Travel Marketing, I expanded the sales market to Europe and Latin America. I actively participated in travel fairs, collaborating closely with Visit Finland, Visit Helsinki, and Visit Rovaniemi.
GC Gente Brasileira
Founder and Cultural Producer
01.2012 - 01.2016
Job overview
- As the Founder of GC Gente Brasileira, I organized engaging speeches, festivals, language classes, and events for both adults and children, promoting well-being, integration, fair trade, and sustainable living.
Emdoc Servicos Especializados
Global Mobility Specialist
01.2003 - 01.2008
Job overview
- In my role as a Global Mobility Specialist at Emdoc Servicos Especializados, I provided comprehensive mobility solutions to multinational clients like Nokia, Coca-Cola, Shell, Repsol, and Nestle. My contributions included human resources tasks, familiarization tours, cultural training, immigration processes, and integration support. I played a significant role in the publication of the book "ABC Manual of Brazil for Foreigners."
Marriott Hotels
Employment Coordinator / Intl Management / Guest Relations
01.2000 - 01.2003
Job overview
- Having been the first Latin American employee sent to the Management Program at a renowned Marriott hotel, I gained extensive experience in various hotel departments, including Rooms, Food & Beverage, Housekeeping, Sales and Marketing, Security, and Human Resources. After gaining experience across various departments, I successfully secured a position as an Employment Coordinator in the state of Arizona, overseeing tasks related to employee recruitment, onboarding, community engagement and HR management.
Hyatt Hotels
Executive Floors Receptionist / Concierge
01.1996 - 01.2000
Job overview
- As an Executive Floors Receptionist at Hyatt Hotels, I offered VIP attention to guests, managing a specialized desk for check-ins and outs, and assisting with their specific requests and needs.
Education
STEP SeurakuntaopistoFinland
from Varhaiskasvatus Ohjaia (Early Childhood Educator)
01-2022
OmniaFinland
from Business Administration - Business, Management, Marketing, and Related Support Services
01-2020
Haaga Helia – HelmiFinland
from Tourism - Tour Guide
01-2014
Arizona State UniversityUSA
from Public Administration
01-2001
University Overview
Graduate Certification
Arizona State UniversityUSA
from Human Resources Management
01-2002
University Overview
Graduate Certification
Centro de Estudios TuristicosChile
from Hospitality Business
01-1998
Our Lady of Mercy SchoolBrasil
from Elementary, Middle and High School
01-1995
Skills
Lesson planning
Classroom management
Child development assessment
Inclusive education
Communication skills
Early childhood pedagogy
Tour guiding
Customer service
International relations
Cultural sensitivity
Problem solving
Interests
Winter Swimming, Volleyball / Basketball, Floorball / Football, Squash / Tennis, Reading, Martial Arts, Cultural events, Arts and Crafts
Timeline
Early Childhood Educator
Honey Monsters
01.2019 - Current
Business Development Manager
Easy Travel Marketing
01.2015 - 01.2016
Entrepreneur Tour Guide and Press Advisor
01.2014 - Current
Tour Guide / Tour Leader
NORDIC EXPERIENCE OU
01.2014 - Current
Translator and Interpreter
Vantaa TulkkiKeskus
01.2013 - 01.2018
Founder and Cultural Producer
GC Gente Brasileira
01.2012 - 01.2016
Global Mobility Specialist
Emdoc Servicos Especializados
01.2003 - 01.2008
Employment Coordinator / Intl Management / Guest Relations
Marriott Hotels
01.2000 - 01.2003
Executive Floors Receptionist / Concierge
Hyatt Hotels
01.1996 - 01.2000
Our Lady of Mercy School
from Elementary, Middle and High School
Centro de Estudios Turisticos
from Hospitality Business
Arizona State University
from Human Resources Management
Arizona State University
from Public Administration
Haaga Helia – Helmi
from Tourism - Tour Guide
Omnia
from Business Administration - Business, Management, Marketing, and Related Support Services
STEP Seurakuntaopisto
from Varhaiskasvatus Ohjaia (Early Childhood Educator)