Timeline
Work History
Overview
Education
Work Preference
Skills
CustomerServiceRepresentative
Mariia Kashinskaia

Mariia Kashinskaia

Seinäjoki ,South Ostrobothnia

Timeline

BBA - International Business

SeAMK University of Applied Science
09.2023 - Current

Restaurant Waiter

“Frank” Restaurant
06.2023 - 09.2024

Event Organization Volunteer

Charitable Foundation "Happy Future"
09.2021 - 05.2023

High School Diploma -

Second St. Petersburg Gymnasium
09.2012 - 05.2023

Work History

Event Organization Volunteer

Charitable Foundation "Happy Future"
Saint-Petersburg , Russia
09.2021 - 05.2023

As an Event Organization Volunteer at the Charitable Foundation "Happy Future", I had the opportunity to contribute to various meaningful projects and events. During my time with the foundation, I was involved in organizing and executing events aimed at raising awareness and funds for important causes.

Some of my achievements and responsibilities during this period include:
1. Coordinating fundraising events: I played a key role in planning and executing fundraising events to support the foundation's initiatives. This involved liaising with sponsors, managing event logistics, and ensuring the smooth running of the events.
2. Volunteer recruitment and management: I assisted in recruiting and managing volunteers for various events, ensuring that tasks were assigned effectively and that volunteers were well-supported throughout their involvement.
3. Public relations and outreach: I helped promote the foundation's events through social media, press releases, and other channels to reach a wider audience and increase community engagement.
4. Event logistics and coordination: I was responsible for coordinating event logistics, including venue booking, catering, equipment setup, and ensuring that all necessary resources were in place for successful events.
5. Collaborating with stakeholders: I worked closely with internal teams, external partners, and stakeholders to ensure alignment on event objectives, messaging, and overall strategy.

Overall, my experience as an Event Organization Volunteer at the Charitable Foundation "Happy Future" was fulfilling and allowed me to make a positive impact in the community through my dedication to organizing successful events for a noble cause.

Restaurant Waiter

“Frank” Restaurant
Saint-Petersburg , Russia
06.2023 - 09.2024

As a Restaurant Waiter at "Frank" Restaurant, my responsibilities included greeting and seating guests, taking food and drink orders, serving meals, ensuring guest satisfaction, handling payments, and maintaining a clean and organized dining area. I also collaborated with kitchen staff to ensure timely service and worked as part of a team to create a positive dining experience for customers.

Overview

3
3
years of professional experience
11
11
years of post-secondary education

Education

High School Diploma -

Second St. Petersburg Gymnasium
Saint-Petersburg, Russia
09.2012 - 05.2023

BBA - International Business

SeAMK University of Applied Science
Seinäjoki, Finland
09.2023 - Current

Work Preference

Work Type

InternshipContract WorkPart TimeFull Time

Skills

Customer Service: Proficient in providing exceptional customer service by addressing guests' needs and concerns promptly and effectively

Food and Beverage Knowledge: Well-versed in menu items, ingredients, and preparation methods to provide accurate descriptions and recommendations to guests

Communication: Strong verbal communication skills to interact with guests, colleagues, and management professionally and efficiently

Teamwork: Collaborative team player with the ability to work effectively with kitchen staff and other team members to ensure smooth operations

Problem-Solving: Skilled in resolving issues and conflicts swiftly to ensure guest satisfaction and a positive dining experience

Multitasking: Ability to handle multiple tasks simultaneously, such as taking orders, serving tables, and processing payments, while maintaining attention to detail

Time Management: Efficiently manage time to prioritize tasks, handle busy periods, and ensure timely service for guests

Adaptability: Flexible in adjusting to changing circumstances, such as varying guest demands or unexpected situations, to maintain high standards of service

Upselling: Experience in promoting additional menu items or specials to increase sales and enhance the overall dining experience for guests

POS Systems: Proficient in using point-of-sale systems for order entry, processing payments, and generating reports for management purposes Translated:

Organization: Ability to effectively plan and coordinate work processes, delegate responsibilities among team members, and ensure the smooth operation

Financial responsibility: Knowledge of basic financial management in the restaurant business, ability to control costs, monitor budgets

Mariia Kashinskaia