Summary
Overview
Work history
Education
Skills
Languages
Reference
Timeline
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Maryana Al-Rashid

Baghdad,Iraq

Summary

A highly skilled professional with expertise in teamwork and flexibility, research, and client relationship management. Skilled in using MeritActiva & Procounter software, report-writing, and schedule management. Demonstrates strong customer service orientation and mentorship abilities. Adept at social media marketing and proficient in Microsoft Office. Committed to leveraging skills to drive organisational success and foster positive client relationships.

Overview

5
5
years of professional experience
2022
2022
years of post-secondary education

Work history

Marketing and Management assistant

Hokkinen Palvelut Oy
Helsinki
11.2021 - 01.2023
  • This job is divided into two parts: Marketing and Management assistance including implementing a marketing strategy and surveys, and helping in managing and supervising the personnel as well as the services to the clients to ensure clients feel comfortable
  • Arabic- English translation plays an important role as I had to translate some various documents to some employees

Customer Service & Logistics assistant

Tmi Hussein Mustafa
Helsinki
05.2019 - 01.2021
  • In this customer service position, I had the desire to talk to new people every day and help them to solve the problems as well as focus on customers' goals in importing and exporting operations
  • I also had the chance to try the observation skills to ensure that the products are stored, packed and shipped to the beneficiaries and clients

Marketing Assistant

AS Green line
02.2018 - 02.2019
  • The tasks I had in this job are connected with creating and delivering reports through documents, verbal presentations, and data analysis using software office program
  • The most excited part is using most of the marketing channels including email, social media marketing, and print ads
  • Supported development of annual marketing plans, aligning with business objectives.
  • Developed marketing plans to support department strategies.

Education

Bachelor degree - International Business and Logistics

Metroplia University of Applied Sciences

Skills

  • Teamwork & Flexibility
  • Research
  • MeritActiva & Procounter software
  • Report-writing
  • Client Relationship Management
  • Schedule management
  • Customer service orientation
  • Microsoft office
  • Mentorship
  • Social media marketing

Languages

Arabic
Native
English
Advanced
Finnish
Upper intermediate

Reference

Mustafa Hussein, +358458956842, Finmostafa@gmail.com

Timeline

Marketing and Management assistant

Hokkinen Palvelut Oy
11.2021 - 01.2023

Customer Service & Logistics assistant

Tmi Hussein Mustafa
05.2019 - 01.2021

Marketing Assistant

AS Green line
02.2018 - 02.2019

Bachelor degree - International Business and Logistics

Metroplia University of Applied Sciences

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Maryana Al-Rashid