Maureen Ekwe
Kuopio
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Chelsea Hotel
05.2017 - 08.2019
- Bussed and reset tables to keep dining room and work areas clean.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Answered customers' questions, recommended items, and recorded order information.
- Inspected dishes and utensils for cleanliness.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Master of Science - International Business And Sales Management
University of Eastern Finland
Kuopio, Finland05-2025
Bachelor of Science - Marketing
Covenant University
Ogun State, Nigeria07-2019
Skills
- Customer service
- Guest engagement
- Complaint resolution
- Order taking
- Problem-solving
- Food hygiene
- Table setting
- Conflict management
- Personal hygiene
- Food presentation
Timeline
Restaurant Waiter
Chelsea Hotel
05.2017 - 08.2019
Master of Science - International Business And Sales Management
University of Eastern Finland
Bachelor of Science - Marketing
Covenant University
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