md shahriyad

seinajoki,finland

Summary

Dedicated professional with experience in restaurant service, warehouse operations, and cleaning. Expertise in customer service, order handling, packing, and maintaining cleanliness. Quick learner who follows instructions precisely and thrives in physical roles. Seeking to contribute to a reliable and professional workplace.

Overview

Languages

years of professional experience

Work History

Maintaining cleanliness of tables and dining areas

Dhaka Ragency Hotel & Resort

dhaka

02.2024 - 02.2026

* Ensured cleanliness of tables and dining areas for a welcoming environment. * Welcomed customers warmly at the entrance, creating a friendly atmosphere. and provided friendly service. * Took customer orders and served food and beverages. * Assisted with basic food preparation and kitchen tasks. * Cleared and sanitised tables promptly after customers to prepare for next guests. * Followed food hygiene and safety procedures. * Worked effectively as part of a restaurant team. * Assisted customers with inquiries and requests to enhance their dining experience. with their requests and maintained a positive dining experience.

Collaborated with team members to achieve target results.
Managed complaints with calm, clear communication and problem-solving.
Maintained clean, safe working environments to eliminate accident risks.

Warehouse Worker

DHL Express Bangladesh

Dhaka

01.2023 - 12.2023

* Loaded and unloaded goods to ensure timely order fulfilment. * Picked and packed customer orders accurately and efficiently. * Sorted and organised products to facilitate easy access and inventory management. * Checking quantities and labels * Maintaining warehouse cleanliness * Assisting with stock counting

Picked orders to meet productivity targets.
Cleaned and maintained warehouse in compliance with safety standards.
Picked and packed customer orders with accuracy, meeting daily productivity targets.

Education

Bachelor of Business Administration - International Business

Seinäjoki University of Applied Sciences - SeAMK

Skills

Food safety
Hygiene standards
Shift coordination
Effective communication

Problem-solving
Calm under pressure
Team collaboration

Languages

English

Upper Intermediate

Finnish

Beginner

Timeline

Maintaining cleanliness of tables and dining areas

Dhaka Ragency Hotel & Resort

02.2024 - 02.2026

Warehouse Worker

DHL Express Bangladesh

01.2023 - 12.2023

Bachelor of Business Administration - International Business

Seinäjoki University of Applied Sciences - SeAMK

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