Md Jubayer Alam Chowdhury
Helsinki
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
1
1
year of professional experience
Work History
Shift Leader
Olivia Central Station
02.2023 - Current
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Bartender
Ravintola Oiva
Helsinki
06.2023 - 09.2023
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Head Waiter
Olivia Central Station
Helsinki
09.2022 - 02.2023
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
Vocational - Hospitality Management
Perho Culinary, Tourism And Business College
Helsinki, Finland05.2024
Skills
- Customer Service Management
- Equipment Troubleshooting
- Operations Support
- Production Scheduling
- Team Motivation
- Production Reporting
- Strong Verbal and Written Communication
- Team Supervision
- Positive Attitude
Timeline
Bartender
Ravintola Oiva
06.2023 - 09.2023
Shift Leader
Olivia Central Station
02.2023 - Current
Head Waiter
Olivia Central Station
09.2022 - 02.2023
Vocational - Hospitality Management
Perho Culinary, Tourism And Business College
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