Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Md Saiful Ismam

Seinäjoki,Etelä-Pohjanmaa

Summary

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.

Overview

8
8
years of professional experience

Work History

Team Leader

ISS Palvelut Oy
Seinäjoki
05.2023 - Current

• Increased team productivity through regular evaluations and constructive
feedback on individual performance.
• Trained and mentored new staff on cleaning and safety protocols.
Developed and maintained comprehensive inventory system to track
equipment and supplies.
• Supervised team of washer workers to meet highest quality of cleanliness and
safety standards.
• Managed laundry sorting, washing, drying, and ironing.

Low Pressure Washer

ISS Palvelut Oy
Seinäjoki
04.2019 - 05.2023
  • Performed pressure washing for industrial cleaning of food hygiene areas.
  • Operated pressure washers safely to prevent damage to surfaces;.
  • Maintained records of work completed and materials used;.
  • Followed safety protocols while using pressurized water jets;.
  • Performed minor repairs on pressure washers when needed;.
  • Safely transported equipment from one job site to another;.
  • Kept work areas clean and organized throughout the day's tasks;.

Shift Supervisor

ASIAN FOOD OÜ
Tallinn, Estonia
03.2018 - 03.2019
  • Provided on-the-job training to new staff members.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Monitored staff performance to ensure quality standards were met.
  • Collaborated with management to plan special events or promotions.

Cook's Assistant

McKenzie Invest OÜ
Tallinn, Estonia
12.2015 - 08.2017
  • Assisted in prepping ingredients for meals by washing, peeling, and cutting vegetables.
  • Stocked kitchen with necessary supplies such as food items, utensils, and equipment.
  • Cleaned work areas, equipment, utensils, dishes, and silverware between tasks.
  • Heated prepared foods in ovens or on grills according to recipes or instructions.
  • Carried out basic cooking duties such as reducing sauces and parboiling food.
  • Measured ingredients required for specific food items being prepared.
  • Kept records of the quantities of food used.
  • Monitored quality control of all dishes served to ensure customer satisfaction.
  • Followed health and safety regulations while handling food and beverages.

Education

BBA - Human Resources

Seinäjoen Ammattikorkeakoulu - SeAMK
Seinäjoki
05-2022

BBA - Business and Administration

Estonian Entrepreneurship University of Applied
Tallinn
05-2018

Skills

  • Team Supervision
  • Basic IT skills
  • B-driver
  • Occupational safety
  • Hygiene pass,
  • Client Service
  • Quality Improvement
  • Cash Handling

Languages

Bengali
First Language
English
Proficient (C2)
C2
Finnish
Upper Intermediate (B2)
B2
Spanish
Elementary (A2)
A2
Russian
Beginner
A1
Estonian
Elementary (A2)
A2
Hindi
Proficient (C2)
C2
Urdu
Proficient (C2)
C2

Timeline

Team Leader

ISS Palvelut Oy
05.2023 - Current

Low Pressure Washer

ISS Palvelut Oy
04.2019 - 05.2023

Shift Supervisor

ASIAN FOOD OÜ
03.2018 - 03.2019

Cook's Assistant

McKenzie Invest OÜ
12.2015 - 08.2017

BBA - Human Resources

Seinäjoen Ammattikorkeakoulu - SeAMK

BBA - Business and Administration

Estonian Entrepreneurship University of Applied
Md Saiful Ismam