Md Shahin Alam

• Cleaned and sanitized bathrooms, kitchens, and other similar areas according to established protocols.
• Enhanced workplace cleanliness by performing daily cleaning tasks, including sweeping, mopping, and dusting.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Removed trash, debris, and other waste materials from the premises.
• Used time management and efficient cleaning methods to meet deadlines.

Collating, checking, and analyzing spreadsheet data, examining company accounts and financial control systems, gauging levels of financial risk within organizations, checking that financial reports and records are accurate and reliable, ensuring that assets are protected, identifying if and where processes are not working as they should and, advising on changes to be made, preparing reports, commentaries and financial statements, liaising with managerial staff and presenting findings and recommendations, ensuring procedures, policies, legislation and regulations are correctly followed and complied with, and undertaking reviews of wages.

• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Planned, designed, and scheduled phases for large projects.
• Met project deadlines without sacrificing build quality or workplace safety.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
• Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
• Monitored project progress, identified risks and took corrective action as needed.
• Analyzed project performance data to identify areas of improvement.
• Facilitated workshops to collect project requirements and user feedback.

• Improved customer satisfaction by addressing and resolving their concerns in a timely manner.
• Built long-term, loyal customer relations by providing top-notch service and detailed order, account, and service information.
• Managed high-profile accounts, ensuring consistent delivery of exceptional service for continued business growth.
• Conducted thorough analysis of customer data, identifying trends that informed future company initiatives aimed at improving client retention rates.