Meeri Siljamäki
Chief Product Officer
Espoo
Summary
Dynamic and visionary Chief Product Officer with a proven track record of driving innovation, leading cross-functional teams, and delivering high-impact products that transform industries.
A strategic thinker with a passion for creating customer-centric solutions and a relentless focus on achieving business objectives. Recognized for leveraging technology trends to propel organizations forward and capitalize on market opportunities. Seeking to drive product excellence and accelerate growth for forward-thinking companies.
Overview
22
22
years of professional experience
Work History
Chief Product Officer
Medixine
03.2022 - Current
- Championed innovation by fostering a culture of creativity and experimentation within the product team.
- Streamlined product development process by implementing agile methodologies, resulting in faster time-to-market and increased product quality.
- Driving organizational change & continuous improvement
- Process redesign & improvement
- Productivity & efficiency gains
- P&L management
- Strategic business planning
- Talent acquisition
- Relationship management
- Sales: played a key role in closing the with 1 US customer and 1 Finnish customer
Deputy CEO
Wolt License Services
12.2020 - 02.2022
- Designed operational model, international expansion & KYC
- Designed & developed processes to handle all money movements.Supported the CEO wherever needed
Head of Product, Fintech
Wolt
09.2019 - 02.2022
- Financial infrastructure
- Financial management
- Data & reporting
- Invoicing, VAT, payouts
- Established operational model
- Team building
Senior Product Manager, Customer Care
Grubhub
05.2018 - 08.2019
- Customer Care processes
- Products for Care Agents
- Reduce contacts to care
- Automate processes
- Automated process & tech for diner initiated refunds, tickets & metrics
Senior Product Manager, Global Commercial Products
Discover Financial Services
02.2011 - 09.2014
- Established strong relationships with key stakeholders, fostering collaboration across departments for seamless product development.
- Fostered a culture of innovation within the team by encouraging creative thinking and continuous improvement initiatives
- Change management
- Strategic planning
- Managed budget of 4.5 million in fee revenue
Product Manager, New Product Development
Discover Financial Services
07.2007 - 01.2011
- Invented, developed & launched a new business model, White Label Services, targeted for the alternative payments market Discover Network had never participated before (10% volume lift)
- Signed a deal with a new processor for Discover Network. Managed all aspects of the agreement negotiation and execution
- Identified, designed & developed all areas that were needed to support the non-traditional business model
- New 3D Secure payment product ProtectBuySM: Developed and executed strategy, requirements, name registration and product go-to market
- Designed seamless front-end user experience for online shopping and payment with a 3D Secure payment product. Developed the required back- end data processing and technology
- Co-invented, wrote and submitted 2 patent applications
Card Program Manager
Ecom Financial
06.2006 - 06.2007
- Built, managed & launched all aspects (technology, card manufacturing, money movements, printing, compliance, marketing) required to be in place in order to launch Prepaid card programs on budget and on time (Prepaid MasterCard® gift cards). Led daily operations to support clients.
Credit Card Manager, Disputes & Fraud
Diners Club / SEB Kort
03.2002 - 07.2005
- Handled dispute and chargeback procedures from first customer contact until resolution on MasterCard and Diners Club credit cards
- Performed payment collection, negotiation and tracking of payment plans to minimize credit losses. Daily fraud monitoring.
Education
Master of Science - Business Administration
Helsinki School of Economics
Helsinki, Finland 04.2001 -
Skills
Patents
- ‘Processing non-traditional payments on a traditional payment network’
- ‘Modification of payment transactions in real time upon external data source’
Timeline
Chief Product Officer
Medixine
03.2022 - Current
Deputy CEO
Wolt License Services
12.2020 - 02.2022
Head of Product, Fintech
Wolt
09.2019 - 02.2022
Senior Product Manager, Customer Care
Grubhub
05.2018 - 08.2019
Senior Product Manager, Global Commercial Products
Discover Financial Services
02.2011 - 09.2014
Product Manager, New Product Development
Discover Financial Services
07.2007 - 01.2011
Card Program Manager
Ecom Financial
06.2006 - 06.2007
Credit Card Manager, Disputes & Fraud
Diners Club / SEB Kort
03.2002 - 07.2005
Master of Science - Business Administration
Helsinki School of Economics
04.2001 -
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