Meherun Nesa Tanha
Vantaa
Summary
Retail professional with extensive experience in luxury fashion sales and customer service. Proven ability to deliver exceptional client experiences and drive sales performance through effective visual merchandising and strong product presentation. Skilled in POS systems, stock control, and maintaining high brand standards while creating engaging in-store displays.
Overview
6
6
years of professional experience
Work history
Sales Associate
Tommy Hilfiger
Vantaa
2026.01 - Current
- Assisted customers in finding products by providing detailed product information, enhancing shopping experience and supporting sales.
- Communicated new arrivals and promotions to support sales growth and brand engagement.
- Consistently met sales targets through proactive selling and strong customer service.
- Handled returns and exchanges professionally, ensuring customer satisfaction and brand reputation.
- Assisted in onboarding and training new team members, ensuring consistent store standards and customer service delivery.
Sales Associate
Hugo Boss
Vantaa
2024.10 - 2026.02
- Delivered personalized customer service to enhance luxury shopping experiences.
- Drove sales performance through effective product recommendations and upselling techniques.
- Maintained brand presentation standards while supporting visual merchandising efforts on shop floor.
- Accurately processed transactions using POS system and assisted with stock operations.
Visual Merchandiser
Zara
Helsinki
2023.11 - 2024.08
- Executed daily visual merchandising updates, product placement, and window displays in line with brand guidelines.
- Analyzed sales performance to adjust layouts and enhance commercial results.
- Collaborated with management to optimize store flow and maintain a consistent brand image.
- Trained new staff on service standards and operational procedures, contributing to team efficiency and performance.
Sales Assistant
Zara
Helsinki
2022.10 - 2023.11
- Delivered high-volume customer service in fast-paced retail environment.
- Supported daily sales targets through extensive product knowledge and effective upselling techniques.
- Managed POS transactions, returns, exchanges, and customer inquiries with professionalism.
- Assisted with stock replenishment, fitting room support, and maintaining organized sales floor.
Restaurant Server
Fafa's
Helsinki
2020.08 - 2022.09
- Provided fast and friendly service during high-volume peak hours.
- Managed orders, payments and customer interactions with accuracy.
- Maintained hygiene standards and ensured a clean and organized dining area.
- Worked efficiently in a team to ensure smooth restaurant operation.
Education
Vocational Qualification in Business -
Careeria
Skills
- Customer service excellence
- Clienteling expertise
- Communication skills
- Visual merchandising
- Styling proficiency
- Product knowledge
- Upselling and cross-selling
- Multitasking efficiency
- POS Systems
- Team collaboration
- Problem-solving
LANGUAGES
Finnish
Upper intermediate
English
Advanced (C1)
REFERENCES
- Hanna, Tuoresjarvi, Former Store Manager, Hugo Boss, Hanna_Tuoresjarvi@hugoboss.com, +358407135121
- Taru, Haapanen, Former Store Manager, Zara, +358445391172
Timeline
Sales Associate
Tommy Hilfiger
2026.01 - Current
Sales Associate
Hugo Boss
2024.10 - 2026.02
Visual Merchandiser
Zara
2023.11 - 2024.08
Sales Assistant
Zara
2022.10 - 2023.11
Restaurant Server
Fafa's
2020.08 - 2022.09
Vocational Qualification in Business -
Careeria