Mehnaz Tabassum
Klaukkala
Summary
Highly motivated and customer-service-minded individual seeking a fast-paced retail role. Proven ability to collaborate effectively and maintain a positive attitude while ensuring a pleasant shopping experience. Possessing the required physical fitness and mobility for receiving/moving heavy products, with a strong desire to take self-initiative and work variable shifts (weekdays/weekends). Eager to contribute to a friendly team environment through product shelving, display planning, and comprehensive customer support across various departments, including clothing, leisure, and home renovation.
Overview
2
2
years of professional experience
Work history
Assistant manager (Cashier+Warehouse supervisor)
Shakemate Restaurant
Rampura, Dhaka, Bangladesh
2024.01 - 2025.08
- Supervised daily operations of cashier and warehouse activities to ensure smooth workflow.
- Coordinated stock replenishment and maintained accurate records of inventory levels.
- Assisted in resolving customer queries and complaints to enhance overall satisfaction.
- Streamlined store operations with efficient scheduling.
- Provided excellent customer service leading to repeat business and customer loyalty.
- Managed queue effectively during peak hours for seamless checkout process.
- Enhanced customer satisfaction by promptly addressing issues and concerns.
Receptionist and Cashier
Skylane (Bhasha Skool)
Narayanganj, Dhaka, Bangladesh
2024.09 - 2025.07
- Managed front desk operations and provided exceptional customer service to visitors.
- Processed cash transactions accurately and efficiently for various services offered.
- Assisted in maintaining cleanliness and organisation of reception area and cashier station.
- Coordinated appointments and scheduled meetings to optimise staff efficiency.
- Maintained accurate records of financial transactions and customer interactions.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
Education
Diploma of Professional Chef and Customer Services - Cooking and Customer services
Beacon Academy
BangladeshBachelor of Science - Psychology
University of Dhaka
BangladeshSkills
- Customer Service Attitude with always a smile
- Collaboration and communication Skills
- Fast-Paced Adaptability
- Self-Initiative & Efficient
- Desire for Develop and learn new things
- Positive Attitude to help others willingly
- Product display creativity
- Marketing strategies
- Product knowledge
Languages
English
Fluent
Finnish
Elementary
Bangla
Native
Hindi
Fluent
Urdu
Fluent
Timeline
Receptionist and Cashier
Skylane (Bhasha Skool)
2024.09 - 2025.07
Assistant manager (Cashier+Warehouse supervisor)
Shakemate Restaurant
2024.01 - 2025.08
Diploma of Professional Chef and Customer Services - Cooking and Customer services
Beacon Academy
Bachelor of Science - Psychology
University of Dhaka