Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Mehnaz Tabassum

Mehnaz Tabassum

Klaukkala

Summary

Highly motivated and customer-service-minded individual seeking a fast-paced retail role. Proven ability to collaborate effectively and maintain a positive attitude while ensuring a pleasant shopping experience. Possessing the required physical fitness and mobility for receiving/moving heavy products, with a strong desire to take self-initiative and work variable shifts (weekdays/weekends). Eager to contribute to a friendly team environment through product shelving, display planning, and comprehensive customer support across various departments, including clothing, leisure, and home renovation.

Overview

2
2
years of professional experience

Work history

Assistant manager (Cashier+Warehouse supervisor)

Shakemate Restaurant
Rampura, Dhaka, Bangladesh
2024.01 - 2025.08
  • Supervised daily operations of cashier and warehouse activities to ensure smooth workflow.
  • Coordinated stock replenishment and maintained accurate records of inventory levels.
  • Assisted in resolving customer queries and complaints to enhance overall satisfaction.
  • Streamlined store operations with efficient scheduling.
  • Provided excellent customer service leading to repeat business and customer loyalty.
  • Managed queue effectively during peak hours for seamless checkout process.
  • Enhanced customer satisfaction by promptly addressing issues and concerns.

Receptionist and Cashier

Skylane (Bhasha Skool)
Narayanganj, Dhaka, Bangladesh
2024.09 - 2025.07
  • Managed front desk operations and provided exceptional customer service to visitors.
  • Processed cash transactions accurately and efficiently for various services offered.
  • Assisted in maintaining cleanliness and organisation of reception area and cashier station.
  • Coordinated appointments and scheduled meetings to optimise staff efficiency.
  • Maintained accurate records of financial transactions and customer interactions.
  • Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
  • Enhanced customer satisfaction by efficiently managing all front desk enquiries.

Education

Diploma of Professional Chef and Customer Services - Cooking and Customer services

Beacon Academy
Bangladesh

Bachelor of Science - Psychology

University of Dhaka
Bangladesh

Skills

  • Customer Service Attitude with always a smile
  • Collaboration and communication Skills
  • Fast-Paced Adaptability
  • Self-Initiative & Efficient
  • Desire for Develop and learn new things
  • Positive Attitude to help others willingly
  • Product display creativity
  • Marketing strategies
  • Product knowledge

Languages

English
Fluent
Finnish
Elementary
Bangla
Native
Hindi
Fluent
Urdu
Fluent

Timeline

Receptionist and Cashier

Skylane (Bhasha Skool)
2024.09 - 2025.07

Assistant manager (Cashier+Warehouse supervisor)

Shakemate Restaurant
2024.01 - 2025.08

Diploma of Professional Chef and Customer Services - Cooking and Customer services

Beacon Academy

Bachelor of Science - Psychology

University of Dhaka
Mehnaz Tabassum