Milla Yltävä
Helsinki
Summary
Skilled in teamwork and problem-solving.
Offering compassionate and insightful approach, eager to learn and grow in supportive environment. Foundational understanding of human behavior and communication strategies, with focus on empathy and active listening.
Overview
4
4
years of professional experience
Work History
Counselor
Helsingin Kaupunki
06.2023 - 12.2024
- Working with homeless Helsinki residents. The job description includes working in emergency accommodation as well as temporary housing.
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
Practical Nurse
MediPower
03.2023 - 12.2023
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Administered medications accurately.
Practical Nurse
Helppy
09.2021 - 01.2023
- Home care for the elderly.
- Provided emotional support to patients during times of stress or crisis.
- Improved patient care by implementing customized care plans tailored to individual needs.
- Helped patients complete bathing, dressing and eating.
Student Practical Nurse
Helsingin Kaupunki
06.2022 - 08.2022
- Provided emotional support to patients and families.
- Administered medications accurately.
- Performed wound care and dressing changes, promoting timely healing and preventing infection.
- Performed regular rounds to check on well-being of patients.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
Cleaner
ISS
09.2021 - 01.2022
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Performed daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Salesperson
Nordic Sales Crew
08.2021 - 09.2021
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Cafe Worker
Namaste Dada Oy
02.2021 - 08.2021
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Prepared salads, sandwiches, pastries and different kinds of drinks for customers.
Education
Horse Caretaker
Ypäjä Equine College
Ypäjä10-2023
Practical Nursing
Stadin AO
Helsinki, Finland10-2023
Skills
- Teamwork
- Time management
- Punctual and reliable
- Problem-solving abilities
- Customer service
- File and record keeping
Languages
Finnish
Native language
English
Advanced
C1
Timeline
Counselor
Helsingin Kaupunki
06.2023 - 12.2024
Practical Nurse
MediPower
03.2023 - 12.2023
Student Practical Nurse
Helsingin Kaupunki
06.2022 - 08.2022
Practical Nurse
Helppy
09.2021 - 01.2023
Cleaner
ISS
09.2021 - 01.2022
Salesperson
Nordic Sales Crew
08.2021 - 09.2021
Cafe Worker
Namaste Dada Oy
02.2021 - 08.2021
Horse Caretaker
Ypäjä Equine College
Practical Nursing
Stadin AO
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