Mira Ruotsalainen
Pori
Summary
I am a warm and approachable. Dynamic professional with a proven track record in employee management and customer relations, honed at Satakunta S-Market and as an Entrepreneur.
Demonstrated ability to increase service speed and maintain high staffing levels, underlining flexibility and planning skills.
My career goal is to find the right thing for myself and to be able to work internationally. I also hope to move to the UK in the near future.
Overview
8
8
years of professional experience
Work History
Floor Manager
Satakunta S-Market
03.2023 - Current
- Promoted employee engagement for enhanced service delivery through one-on-one feedback.
- Developed customer loyalty programs for repeat business and positive reviews.
- Managed store inventory and stock levels to maintain availability of products.
- Oversaw supply restocking, area cleaning, and product organization.
Hairdresser
Entrepreneur
02.2020 - 01.2023
- Organized supplies to promote a tidy workspace, enhancing overall salon experience.
- Delivered personalized consultations by assessing clients' hair type and style preferences.
- Shadowed experienced stylists to gain insights into advanced cutting and coloring methods.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
Sandwich Artist
Subway
03.2017 - 09.2019
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Increased speed of service through effective multitasking and time management skills.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
Education
Hair And Beauty Industry - Vocational Education
Winnova
Pori, Finland 05.2020
Skills
- Employee management
- Customer relations
- POS systems
- Scheduling and planning
- Hiring and training
Languages
Finnish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Floor Manager
Satakunta S-Market
03.2023 - Current
Hairdresser
Entrepreneur
02.2020 - 01.2023
Sandwich Artist
Subway
03.2017 - 09.2019
Hair And Beauty Industry - Vocational Education
Winnova
Similar Profiles
Reem SuleimanReem Suleiman
Application Services Intern at Satakunta Univeristy Of Applied SciencesApplication Services Intern at Satakunta Univeristy Of Applied Sciences
Nathan AcevedoNathan Acevedo
Customer Service Staff Member at Publix Super Market At West Cobb Market PlaceCustomer Service Staff Member at Publix Super Market At West Cobb Market Place
Jake MassoJake Masso
Catering Delivery Driver at Market Basket Gourmet Market and Catering CompanyCatering Delivery Driver at Market Basket Gourmet Market and Catering Company