Mohammad Rashid
Helsinki
Summary
Skilled in export documentation and team leadership, I excel in optimizing supply chains and motivating teams for peak performance. Demonstrated expertise in Microsoft Office and a continuous improvement mindset, driving operational excellence and decision-making. Offering solid foundation in computer science and strong desire to learn and grow in dynamic development environment. Brings foundational understanding of programming concepts and ability to quickly grasp new technologies and frameworks. Ready to use and develop skills in coding and debugging in OP Developer Trainee role.
Overview
3
3
years of professional experience
Work History
Export Coordinator
COSCO Shipping Lines Finland Oy
05.2023 - Current
- Achieved faster response times to client inquiries by streamlining internal communication channels within the organization.
- Corrected billings and issued debit and credit memos for customers to reconcile accounting.
- Initiated and maintained customer master profiles to correct information and offer consistent service.
- Managed a high volume of export orders, prioritizing tasks effectively to meet tight deadlines.
- Coordinated closely with finance teams to ensure accurate invoicing of clients while adhering to international trade agreements.
- Supported management decision-making by providing detailed reports on export activities, highlighting areas of strength as well as opportunities for improvement.
- Enhanced customer satisfaction with timely shipments and accurate documentation through meticulous attention to detail.
Shift Manager
Burger King
11.2021 - 11.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
Bachelor of Science - Information Technology
Metropolia University of Applied Sciences
Espoo, Finland08-2025
Master of Science - Economics And Business Management
Hanken School of Economics
Helsinki, Finland12-2020
BBA - Business Administration
Haaga-Helia University of Applied Sciences
Helsinki, Finland05-2016
Skills
- Export Documentation Expertise
- Microsoft Office proficiency
- Project management experience
- Problem-solving abilities
- Risk Assessment
- Web application development
- Testing and debugging
- Back-end frameworks
- Front-end Frameworks
- User Experience Design
- Mobile Application Development
- Cloud Computing
- Azure development
- Cloud-based storage
Hobby
I love reading books
Languages
Bengali
Native language
English
Proficient
C2
Finnish
Intermediate
B1
Timeline
Export Coordinator
COSCO Shipping Lines Finland Oy
05.2023 - Current
Shift Manager
Burger King
11.2021 - 11.2022
Bachelor of Science - Information Technology
Metropolia University of Applied Sciences
Master of Science - Economics And Business Management
Hanken School of Economics
BBA - Business Administration
Haaga-Helia University of Applied Sciences
Similar Profiles
Nick AdriaansensNick Adriaansens
Scheepsagent at Cosco Shipping Lines/Newman Shipping & AgencyScheepsagent at Cosco Shipping Lines/Newman Shipping & Agency
Elizabeth PerezElizabeth Perez
Export Traffic Coordinator at COSCO Shipping LinesExport Traffic Coordinator at COSCO Shipping Lines
HWEE SHUAN LEEHWEE SHUAN LEE
SENIOR INDOOR SALES at COSCO SHIPPING LINES (M) SDN BHDSENIOR INDOOR SALES at COSCO SHIPPING LINES (M) SDN BHD