Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Mohammad Sentu  Miah

Mohammad Sentu Miah

Kemi

Summary

Focused and reliable Job Title bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Motivated Job Title with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Organized Job Title with experience in Type restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Overview

6
6
years of professional experience

Work History

Cook Helper

Indian Restaurant
05.2022 - 12.2022
  • Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes.
  • Unpacked and stored supplies in refrigerators, cupboards and storage areas to maintain proper inventory.
  • Operated dishwashing equipment and distributed and stored clean pots, dishes and utensils.
  • Washed, peeled, cut and seeded fruits and vegetables to prepare for consumption.
  • Cleaned and washed all utensils, preparation equipment cutting boards and counters.

Restaurant Waiter

MacDonald
03.2019 - 02.2022
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Assistant Manager

Boat Noodles Restaurant
01.2014 - 10.2016
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.

Education

Post Graduate - Business Economics

Uman National University of Horticulture
Uman,Ukraine

Graduate - Political Science

Govt.Titumir College
TE Bir Uttam AK Khandakar Road, Dhaka Bangladesh
07.2012

Skills

  • Alcohol Ordering
  • Customer Needs Assessments
  • Credit Card Transaction Processing
  • Restaurant Operation
  • Kitchen Staff Coordination
  • Banquet Coordination
  • Billing and Payment Processing
  • Cooking Methods
  • Cash Management
  • Hospitality Management
  • Food Hygiene
  • Menu Memorization and Presentation

Languages

English
Upper intermediate (B2)
Russian
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Bengali
Bilingual or Proficient (C2)
Malay
Beginner (A1)

Timeline

Cook Helper

Indian Restaurant
05.2022 - 12.2022

Restaurant Waiter

MacDonald
03.2019 - 02.2022

Assistant Manager

Boat Noodles Restaurant
01.2014 - 10.2016

Post Graduate - Business Economics

Uman National University of Horticulture

Graduate - Political Science

Govt.Titumir College
Mohammad Sentu Miah