MOMODOU NYASSI

• Monitored immigration law changes and communicated updates to clients
• Coordinated with legal counsel to address appeals and legal challenges in immigration cases.

• Executed door-to-door mail delivery within assigned locations, meeting schedule demands.

• Ensured Spa and Sauna cleanliness and hygiene standards.

• Delivered effective interpretations enhancing understanding during court cases.

• Delivered oral translations and interpretations for clients by converting dialogue into comprehensible formats to convey original meaning of speakers.
• Place of work: Milano

Focused on to enhance productivity and maintain high quality standards, supported by a thorough understanding of current trends and process improvements in the railway and automobile industries.

- Customer Transactions: Process deposits, withdrawals, loan payments, check cashing, and money transfers accurately and efficiently. Balance cash drawer daily and reconcile any discrepancies.

- Customer Service: Greet and assist customers with inquiries about accounts, bank products, and services. Build positive relationships and ensure a high standard of client experience.

- Account Services: Open and close personal and business accounts, issue debit/ATM cards, and process account maintenance requests while verifying customer identification per KYC regulations.

- Product Promotion: Identify customer needs and cross-sell bank products such as savings accounts, credit cards, loans, and digital banking services in line with branch targets among other things.

• Conducted engaging historical and cultural tours across various landmarks, enhancing visitors' understanding and appreciation
• Tourist Guide, Banjul, Gambia

• English Teacher, Latri Kunda Sabiji, Gambia