Muhamet Bregasi
Turku
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Bar Waiter,
Bohem Lounge
Tirana, Albania
12.2022 - 01.2023
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
- Communicated with guests to record orders and assess needs.
- Anticipated guest needs and provided proactive service.
- Supported fellow team members during peak hours to maintain seamless operations and minimize wait times for guests.
- Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
- Participated in staff meetings and training sessions to continuously improve skills and stay up-to-date on industry best practices.
- Inspected dishes and utensils for cleanliness.
Bar Waiter
Il Signor Vino Barolo
Rruga Sabaudin Gabrani 10, Tirana, Albania
05.2020 - 04.2022
- Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
- Supported fellow team members during peak hours to maintain seamless operations and minimize wait times for guests.
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Bar Waiter
Hotel Green Tirana –
Vaqarr Tirane, 1040, Albania
05.2019 - 04.2022
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
- Supported fellow team members during peak hours to maintain seamless operations and minimize wait times for guests.
- Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
- Collected dirty flatware and glassware to deliver to sanitizing station.
Education
Secondary Education, -
Myslym Keta
Kombinat, Tirana , AlbaniaPrimary Education -
Shkolla 9-vjecare Kareman Ylli
Rruga Arkitekt , Kasemi, Çorovodë, AlbaniaSkills
- Customer Service
- Complaint resolution
- Good communication skills
- Listening and understanding
- Positive attitude and motivation
- Critical Thinking
- Service Team Management
Timeline
Bar Waiter,
Bohem Lounge
12.2022 - 01.2023
Bar Waiter
Il Signor Vino Barolo
05.2020 - 04.2022
Bar Waiter
Hotel Green Tirana –
05.2019 - 04.2022
Secondary Education, -
Myslym Keta
Primary Education -
Shkolla 9-vjecare Kareman Ylli