Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Muhammad Ali Butt

Vantaa

Summary

Highly skilled Hotel Duty Manager with experience in managing hotel operations and providing exceptional customer service. Demonstrated strengths include staff supervision, conflict resolution and inventory management. Successfully improved guest satisfaction scores and increased repeat business through effective leadership and hands-on management in previous roles. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized Cleaner successful at providing efficient and quality cleaning services. Offering dedicated work history and success in fostering long-term relationships. Punctual cleaner with several years of hands-on experience facilitating cleaning and maintenance job duties in various environments. Meticulous and systematic professional with expertise in carrying out heavy cleaning tasks. Well-versed in sweeping, vacuuming and mopping.

Overview

10
10
years of professional experience

Work History

Hotel Duty Manager

Smart hotel and Resturants
Lahore
10.2023 - 04.2025
  • Supervised staff members during shifts to ensure tasks were completed efficiently.
  • Organized regular meetings with department heads to discuss operational issues and service improvements.
  • Assisted in resolving customer complaints and inquiries in a timely manner.

Assistant Manager

Fri-Chicks
Lahore
11.2018 - 05.2023
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Managed customer service inquiries and complaints in a timely manner.
  • Maintained up-to-date knowledge of company products and services.

Cleaner

Ramada hotel & suites
Lahore
02.2015 - 08.2016
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Emptied wastebaskets and replaced liners.

Education

BBA - Commerce

Punjab University
Lahore
06-2016

Skills

  • Staff supervision
  • Customer service
  • Cleaning techniques
  • Inventory management
  • Waste disposal
  • Quality control
  • Cleaning and sanitizing
  • Floor care expertise
  • Sanitation practices
  • Glass and window washing
  • Window washing proficiency
  • Safe cleaning with chemicals
  • Floor waxing
  • Polishing surfaces
  • Housekeeping

Languages

Urdu
First Language
English
Advanced (C1)
C1

Timeline

Hotel Duty Manager

Smart hotel and Resturants
10.2023 - 04.2025

Assistant Manager

Fri-Chicks
11.2018 - 05.2023

Cleaner

Ramada hotel & suites
02.2015 - 08.2016

BBA - Commerce

Punjab University
Muhammad Ali Butt