Mustafa Al-Ithawi
HELSINKI,18
Summary
As a Technical Sales - Project Manager with experience in the storage systems industry, I have successfully led projects and built strong customer relationships. My background includes roles as a Restaurant Assistant Manager and an NDT Engineer, where I excelled in managing departments and delivering exceptional customer service. I hold a Bachelor's Degree in Mechanical Engineering from Baghdad Technical College and recently completed a 3D CAD Mechanical Designer program at JAMK University of Applied Sciences. Currently, I am pursuing a Master's degree in Engineering/Industrial Management at Metropolia University of Applied Sciences. I have a proven track record of project management, leadership, and critical thinking skills. With my passion for customer relations and creativity, I am well-equipped to excel as a Technical Sales - Project Manager. My future goals include advancing in management, leadership, and strategy roles, and I am eager to contribute to an international team.
Overview
17
17
years of professional experience
Work History
Technical Sales - Project Manager
BITO Storage Systems Nordic
HELSINKI
05.2021 - Current
- Currently serve as a Technical Sales - Project Manager for BITO Storage Systems Nordic, a leading provider of storage and logistics solutions
- Responsible for managing key client accounts and overseeing the successful implementation of projects
- Collaborate closely with clients to understand their needs and develop tailored solutions
- Lead cross-functional teams to ensure projects are completed on time and within budget
- Key accomplishments include:
- Successfully completed multiple projects, resulting in highly satisfied clients and increased sales.
- Effectively managed client relationships, resulting in repeat business and referrals.
- Developed and implemented strategies to streamline project processes and improve efficiency.
- Provided exceptional customer service, resolving issues and addressing concerns promptly and effectively.
Restaurant Assistant Manager
Royal Ravintolat
HELSINKI
01.2016 - 12.2019
- Served as a Restaurant Assistant Manager for Royal Ravintolat, a leading restaurant chain
- Played a key role in overseeing daily operations and ensuring high levels of customer satisfaction
- Collaborated with the management team to develop and implement strategies to drive sales and improve overall performance
- Key accomplishments include:
- Managed a team of staff, providing guidance and support to ensure smooth operations and excellent customer service.
- Implemented training programs to enhance employee skills and improve performance.
- Developed and implemented marketing strategies to attract new customers and increase sales.
- Successfully resolved customer complaints and addressed issues to ensure customer satisfaction.
NDT Engineer
Ras Al-Khima Oil & Gas Services
Basrah
07.2014 - 06.2015
- Served as an NDT Engineer for Ras Al-Khima Oil & Gas Services, a leading provider of inspection and testing services for the oil and gas industry
- Conducted non-destructive testing (NDT) on various equipment and structures to ensure quality and safety standards
- Key accomplishments include:
- Performed NDT inspections in accordance with industry standards and specifications.
- Generated detailed inspection reports and communicated findings to clients.
- Collaborated with cross-functional teams to address quality issues and implement corrective actions.
- Ensured compliance with safety regulations and standards.
Real Estate Broker - entrepreneur
Al-Rasiin Co.
Baghdad
07.2010 - 05.2014
- After I had been working for my dad's real estate company as a broker, I decided to open my own company
- I learned a lot about management and b2b sales.
Real Estate Broker
Souroh Baghdad Co.
Baghdad
07.2007 - 04.2010
- I used to work for my dad's real estate company during my free time in high school.
Education
3D CAD Mechanical designer - CAD Technology
JAMK University of Applied Sciences
Helsinki/Finland03.2021
Bachelor of Science - Mechanical Engineering
Baghdad Technical College
Baghdad/Iraq05.2014
Master's degree - Engineering/Industrial Management - Industrial Engineering
Metropolia University of Applied Sciences
Helsinki/FinlandSkills
- Fast Learner
- Leadership
- Teamwork
- Bill Of Materials
- Marketing
- Research
- Customer Service
- Organizational Skills
- Design Software
- Sales Engineering
- Technical Support
- Construction
- Operations
- Sales
- Innovation
Personal Information
Title: Technical Sales - Project Manager
Languages
- English,
- Arabic,
- Finnish,
References
- Mustafa Adnan, Mustafa.Adnan@gmail.com, +964 771 778 2248
- Ammar Al-Kubaissi, Ammar.H.Kubaissi@gmail.com, +964 775 482 7369
- Maju Pau, +358 40 7779476
- Ville Vallinkoski, vv@bito.com, +358 40 5223883
- John Holm Pedersen, pjh@bito.com, +45 29 10 65 88
Hobbies and Interests
Swimming, Tennis, Camping
Affiliations
- Swimming
- Tennis
- Camping.
Languages
Arabic
First Language
English
Advanced (C1)
C1
Finnish
Intermediate (B1)
B1
References
References available upon request.
Timeline
Technical Sales - Project Manager
BITO Storage Systems Nordic
05.2021 - Current
Restaurant Assistant Manager
Royal Ravintolat
01.2016 - 12.2019
NDT Engineer
Ras Al-Khima Oil & Gas Services
07.2014 - 06.2015
Real Estate Broker - entrepreneur
Al-Rasiin Co.
07.2010 - 05.2014
Real Estate Broker
Souroh Baghdad Co.
07.2007 - 04.2010
3D CAD Mechanical designer - CAD Technology
JAMK University of Applied Sciences
Bachelor of Science - Mechanical Engineering
Baghdad Technical College
Master's degree - Engineering/Industrial Management - Industrial Engineering
Metropolia University of Applied Sciences
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