Nabonita Biswas
Helsinki
Summary
Task driven and solution-oriented PMO program manager with total 12 years of IT experience and 8 years in the field of project management, financial planning, data analysis and reporting. Proven track record of managing project management office for large scaled portfolio with multiple projects across different geographical locations in fast paced multinational environment.
Expertise lies in strong analytical skill, multi tasking, Independent decision making and stakeholder communication.
Overview
13
13
years of professional experience
Work History
GLOBAL PMO
RELEX SOLUTIONS
01.2023 - Current
- Provided efficient proactive support, trouble shoot and deliver coaching to all project managers
- Ensured best practices and compliance are followed within portfolio.
- Provided guidance to project managers to increase project profitability leading to 99% billable work gets invoiced in FY23
- Maintained project budget and helped in budget forecasting resulting into 88% projects finish within specified budget goal in year 2023.
- Helped project managers to achieve operative margin target allowing 12,6% increase in fully expensed PS margin.
- Supported informed decision making by enabling high quality financial reporting in OpenAir and Power BI.
- Monitored project KPIs to identify risks & provide strategic solutions.
- Coordinated with business controlling team to standardize billing process resulting to faster financial closing
- Assisted in building new PMO team by creating new framework and conducting internal trainings to team members.
DEVELOPMENT MANAGER
RELEX SOLUTIONS
05.2022 - 01.2023
- Developed 8 new features in PSA software (OpenAir) to improve efficiency in project and resource management capabilities
- Evaluated user requirements to build new project management best practices
- Assisted in software integration (OpenAir-NetSuite) project to automate invoicing process leading to 95% reduction in manual effort.
- Streamlined cross-team communication between departments.
- Learned and adapted new tools JIRA, Smartsheet and Trello.
PMO ANALYST
TATA CONSULTANCY SERVICES LTD
01.2015 - 09.2021
- Served as trusted advisor to project managers, providing expert guidance on PMO methodologies and best practices in portfolio of 50+ customers
- Prepared and reported weekly and monthly status update to senior management.
- Contributed to analysis of project P&L and cost control plan
- Assisted project managers with resource planning
- Supported financial planning, revenue forecast and cost budgeting
- Arranged project review meetings
- Ensured KPIs are in track with financial goals
- Acted as main liaison to managers for administrative support
- Implemented new facility management system for more than 25 projects
- Driven company ESG initiative to enable workplace health and safety during pandemic times in 2021 allowing vaccination of more than 10000 employees and their family members.
PROJECT ASSOCIATE
TATA CONSULTANCY SERVICES LTD
01.2013 - 01.2015
- Helped senior management in project planning and execution
- Delivered projects within tight deadlines in fast-paced environment.
- Managed approximately 15 support tickets per day
- Produced quality reports, templates to monitor project progress
- Supervised junior team members by offering trainings
- Set up and managed team meetings and customer calls
PROGRAMMER ANALYST
COGNIZANT TECHNOLOGY SOLUTIONS
01.2011 - 01.2013
- Developed mainframe applications & provided production support
- Assisted in requirement gathering from customer
- Prepared functional and technical design document
- Performed regression and system-level testing to verify software quality prior to release.
- Utilized both agile and waterfall methodologies to develop software of varying complexity and business needs.
Education
Bachelor degree in Electronics & Communication engineering -
08.2010
Skills
- Project Management Office (PMO)
- Process Improvement
- Progress monitoring
- Strategic planning
- Stakeholder communication
- Cross-team collaboration
Languages
English (Working proficiency)
Finnish (Beginner level)
Bengali (Native)
Career Achievements
- Successful implementation of first PMO team in the organization
- Successfully driven PMO unit of 50+ retail customers
- Implemented new corporate process on facility management system across organization
References
- Ms. Ellinoora Laaksonen, Relex Oy
- Mr. Sunandan Das, Tata Digital
Hobbies and Interests
- Travel
- Swimming
- Creative Art
Timeline
GLOBAL PMO - RELEX SOLUTIONS
01.2023 - Current
DEVELOPMENT MANAGER - RELEX SOLUTIONS
05.2022 - 01.2023
PMO ANALYST - TATA CONSULTANCY SERVICES LTD
01.2015 - 09.2021
PROJECT ASSOCIATE - TATA CONSULTANCY SERVICES LTD
01.2013 - 01.2015
PROGRAMMER ANALYST - COGNIZANT TECHNOLOGY SOLUTIONS
01.2011 - 01.2013
West Bengal University of Technology - Bachelor degree in Electronics & Communication engineering,
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