Naomi Mugo
Dubai
Summary
Well-qualified HR professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
4
4
years of professional experience
1
1
Certification
Work History
HR Generalist Middle East
Essity
07.2022 - Current
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Review existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Collaborate with cross-functional teams to achieve organizational objectives through strategic HR planning.
- Plan and manage recruitment activities for new hires using strategic employer branding and position management practices.
- Coach managers on effective performance management techniques, fostering a culture of continuous improvement among employees.
- Enhance workplace culture by promoting diversity, inclusion, and open communication initiatives.
- Administer payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
- Facilitate change management initiatives and effectively communicate expectations to employees during transitions.
- Oversee employee engagement surveys, compiling results for actionable insights into workplace satisfaction drivers.
- Spearhead engagement initiatives aimed at improving overall workplace culture, leading to increased employee engagement scores.
- Collaborate with cross-functional teams to identify skill gaps and design targeted training initiatives.
- Serve as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
Regional HR Officer Middle East & Asia Pacific (MEAP)
Al Futtaim Element Material Technology Dubai LLC
03.2021 - 10.2022
- Worked with the global team to help educate and implement global initiatives in the MEAP region including Racial Equality, Diversity & Inclusion, Gender Equality etc.
- Drafted/amended policies and procedures to keep up with the changes in the employment/labor laws across the MEAP region.
- Assisted in the management of employees' performance evaluation and execution of employee Performance Management processes by relevant stakeholders.
- Assisted in the recruitment of candidates across MEAP including candidate sourcing, CV screening, interviewing, contract preparation, orientation, on-boarding processes.
- Facilitated the off-boarding process for employees who are leaving the company including conducting exit interviews.
- Organized and coordinated Employee Engagement Activities for employees in the MEAP region.
- Prepared and maintained monthly reports for the MEAP region on key HR-related numbers such as headcount report, joiners, transfers and leavers report, attrition report etc and interpreting relevant trends
- Assisted in employee disciplinary procedures.
- Managed employee recognition, reward & engagement activities in accordance with company policies.
- Assisted in monthly review of payroll, salary and benefits.
- Improved employee benefits packages by securing corporate discounts across the MEAP region.
- Managed the Learning and Development systems, conducted and assigned training and prepared monthly reports to monitor progress.
Cluster Human Resources Officer Cum Supervisor
Marriott International | Aloft Hotels
03.2020 - 02.2021
- Assisted with recruitment process including screening and interviewing of candidates
- Assigned, monitored and recorded employee trainings as the cluster training coordinator.
- Reviewed departments' monthly payrolls as the cluster lead payroll champion.
- Handled and ensured smooth on-boarding process for all new hires.
- Assessed employee performance and issue disciplinary notices.
- Facilitated separation process for leavers including conducting exit interviews.
- Prepared and organized employee engagement initiatives.
- Communicated effectively all relevant Human Resources policies to employees.
- Updated employee job descriptions to keep up with any changes in job requirement.
Education
MBA - Human Resource Management
Edinburgh Napier University
Scotland06.2023
BSc - Food Nutrition and Dietetics
Kenyatta University
Kenya01.2016
Kenya Certificate of Secondary Education -
The Kenya High School
Kenya01.2011
Skills
- Learning and Development
- Employment law compliance
- Diversity and Inclusion
- Performance Management
- Payroll Administration
- Onboarding and Offboarding
- Employee Engagement
Certification
- Essential Skills for Supervisors and Managers- Marriott International
- American Sign Language (ASL) - Eton Institute
- Fitness Instructing & Personal Training - Career Sports & Fitness Academy
Languages
Swahili
Native language
English
Proficient
C2
Timeline
HR Generalist Middle East
Essity
07.2022 - Current
Regional HR Officer Middle East & Asia Pacific (MEAP)
Al Futtaim Element Material Technology Dubai LLC
03.2021 - 10.2022
Cluster Human Resources Officer Cum Supervisor
Marriott International | Aloft Hotels
03.2020 - 02.2021
MBA - Human Resource Management
Edinburgh Napier University
BSc - Food Nutrition and Dietetics
Kenyatta University
Kenya Certificate of Secondary Education -
The Kenya High School
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