Natalija Riekstina
QA Junior
Riga,Latvia
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates.
Overview
22
22
years of professional experience
8
8
years of post-secondary education
Work History
Company Owner
SIA "AMONRA77"
TALLINN
01.2021 - Current
- Supported company goals through careful reinvestment of profits.
- Motivated employees to consistently improve performance through company-wide incentive plans.
- Oversaw daily business operations and financial decisions to drive profitability and growth.
Sales Consultant
LKG
Riga
05.2021 - 12.2022
- Provided sales and customer service
Company Owner
SIA "NR77"
RIGA
01.2015 - 07.2021
Bar Manager
OY"EDNADOS"
HELSINKI
05.2009 - 01.2020
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Improved customer service rankings by resolving issues quickly and accurately.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
Advertiser
DREAM FACTORY
ST. GALLEN
01.2007 - 05.2009
- Planned and prepared advertising and promotional material to increase sales of products or services and work with customers, company officials and advertising agencies.
- Attended customer meetings, trade shows and conferences as company representative.
- Collected performance data on each promotion to better plan future events
Restaurant Manager
SIA "AMONRA"
Riga
09.2004 - 01.2007
- Correctly calculated inventory and ordered appropriate supplies.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Consulted with managers to organize special events and promotions.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Restaurant Manager
SIA "BONO V"
RIGA
08.2001 - 09.2004
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Education
Bachelor of Applied Science in Information Technology -
RIGAS TECHNICAL UNIVERSITY
RIGA, LATVIA 09.1996 - 08.2001
Bachelor - Alternative And Complementary Medicine And Medical Systems
SPA SCHOOL
RIGA, LATVIA 01.2020 - 12.2021
QA ASSURANCE
JAVAGURU
RIGA, LATVIA 03.2023 - Current
QA Manual Testing
QaGuru
Riga, Latvia 01.2023 - Current
Specialist of Education - Specialist Services For Occupational Safety
Darbadrosiba
Riga, Latvia 01.2005 - 03.2005
Associate Degree - Accounting Technology And Bookkeeping
Buhserviss SIA
Riga, Latvia 09.2004 - 01.2005
Skills
Manual test case preparation
Documentation skills
Critical Thinking
Organization and Time Management
Timeline
QA ASSURANCE
JAVAGURU
03.2023 - Current
QA Manual Testing
QaGuru
01.2023 - Current
Sales Consultant
LKG
05.2021 - 12.2022
Company Owner
SIA "AMONRA77"
01.2021 - Current
Bachelor - Alternative And Complementary Medicine And Medical Systems
SPA SCHOOL
01.2020 - 12.2021
Company Owner
SIA "NR77"
01.2015 - 07.2021
Bar Manager
OY"EDNADOS"
05.2009 - 01.2020
Advertiser
DREAM FACTORY
01.2007 - 05.2009
Specialist of Education - Specialist Services For Occupational Safety
Darbadrosiba
01.2005 - 03.2005
Restaurant Manager
SIA "AMONRA"
09.2004 - 01.2007
Associate Degree - Accounting Technology And Bookkeeping
Buhserviss SIA
09.2004 - 01.2005
Restaurant Manager
SIA "BONO V"
08.2001 - 09.2004
Bachelor of Applied Science in Information Technology -
RIGAS TECHNICAL UNIVERSITY
09.1996 - 08.2001